Salesforce Development Engineer 2

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge.

Job Description

Position: Development Engineer 2

Experience: 2.5 years to 4.5 years

Job Location: Chennai Tamil Nadu

Technical Skills: Salesforce Core, LWC, Vlocity or CPQ, Salesforce Integrations, Experience / Sales / Marketing Cloud. 

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• Experience with Salesforce development, including Apex, Visualforce, and Lightning Web Components.
• Experience with Vlocity and OmniStudio tools and industry-specific cloud software.
• Strong understanding of Salesforce Lightning and Apex.
• Proven ability to gather and translate business requirements into technical specifications.
• Excellent problem-solving and analytical skills.
• Effective communication and teamwork abilities.

Preferred Skills:

• Experience with Salesforce integration techniques, including REST and SOAP APIs.
• Knowledge of Salesforce Public Sector Foundations and OmniStudio components (OmniScript, DataRaptor, FlexCards).
• Familiarity with Salesforce Core and Lightning Web Components (LWC).
• Ability to work in an agile environment and collaborate with cross-functional teams.

Key Responsibilities:

Custom Application Development:

• Design and develop custom applications using Salesforce Apex, Visualforce, and Lightning Web Components (LWC).
• Implement industry-specific solutions using Vlocity tools and OmniStudio components.
• Develop and maintain Salesforce Core applications, ensuring seamless integration with other systems.

Database Management:

• Design and manage Salesforce data models, ensuring data integrity and quality.
• Write complex SOQL queries and implement data validation rules and workflows.

Integration with Third-Party Services:

• Build and maintain integrations using REST and SOAP APIs to connect Salesforce with external systems.
• Implement middleware solutions for complex integrations and ensure data synchronization.

System Configuration:

• Configure Salesforce settings and features to align with business processes.
• Create and manage user roles and permissions, set up workflows, approval processes, and validation rules.

Troubleshooting and Support:

• Act as the first line of defense for Salesforce issues, troubleshoot problems, debug code, and provide ongoing support.
• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications.

Documentation and Training:

• Create and maintain documentation on processes, policies, application configuration, and help-related materials.
• Provide technical support and user training to Salesforce end-users.

Core Responsibilities

• Analyzes and determines integration needs.
• Evaluates and plans software designs, test results and technical manuals.
• Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Programs new software, web applications and supports new applications under development and the customization of current applications.
• Edits and reviews technical requirements documentation.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements.
• Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
• Displays knowledge of and ability to apply, process design and redesign skills.
• Displays in-depth knowledge of and ability to apply, project management skills.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.