The Salesforce Developer will build and maintain Salesforce implementations, manage operational environments, promote best practices, and support development initiatives. Key responsibilities include direct client engagement, managing changes and enhancements, and participating in DevOps processes.
This is a remote position.
- The ability to build and maintain strong relationships remotely, establishing trust, influenced by being able to talk compellingly from experience implementing and maintaining Salesforce across a wide variety of industries and business sizes
- Strong core Salesforce technical skills and a good level of knowledge of config, code, and when it’s best to use either
- A good level of experience in three or more of the following: Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, Field Service Lightning, CPQ, Einstein, Tableau, Mulesoft
- A good level of practical knowledge of Continuous Integration
- Experience with at least one Integration product: Mulesoft, Dell Boomi, Jitterbit, Talend, Informatica
- Dedication, integrity, a passion for smashing targets and performing brilliantly, a desire to achieve, grow and learn
- Can-do, proactive and positive attitude, driven to mentor and support others
The ability to manage yourself and your time effectively to achieve results
Requirements
Work directly with clients
- Managing live, operational Salesforce environments
- Promote best practice, innovative solutions to business-as-usual challenges o Deliver changes, enhancements, developments, fixes, and often, a backlog
Work directly with Salesforce Premier
- Where your clients have Premier, you’ll designate work to Salesforce Premier and manage the delivery of this work
- Raise tickets for Salesforce Premier, manage and report on their progress
Get involved in Dev Ops
- Own (or assist with) release management across your client portfolio o Provide assistance as required outside of your client portfolio
Roadmapping and Success Metrics
- Deliver against Success Metrics and roadmaps process for your clients
- Work with MS Service Manager to ensure that regular Service Reviews are a success
Support the development of Managed Services
- Contribute to the evolving proposition and processes
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