Salesforce QA Analyst

Scope of role 

Our Digital Solutions team is looking for a Salesforce QA Analyst who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of communication skills, business acumen and platform knowledge. The right candidate will be energized by managing one or multiple Salesforce Cloud solutions (Sales, Marketing, Service, Service Cloud Voice, Field Service Management, Experience Cloud, Order Management, CPQ and Logik.IO) and owning all of the design and architecture design following best practices with scalability, supportability, sustainability, speed and storage within it.  

Key Responsibilities  

In this individual contributor role, you will be working alongside an enthusiastic and talented team with diverse backgrounds, including the Product Owner, Developer, Sr. Business Analyst and fellow Salesforce Administrators.  You will be supporting an environment with over 2,900 users. You will be responsible for the overall quality of development and configuration and corresponding deliverables through our projects and their lifecycles. 

• RPA UiPath Test Automation Tool: Proficiency in using UiPath for test automation is essential. This includes skills like data-driven testing, integration with ALM tools, mock testing, activity coverage, and continuous testing. Knowledge of Selenium and/or QTP/UFT is an advantage 

• Creating and Maintaining Automation Scripts: Develop and maintain automation scripts to streamline processes and enhance the overall efficiency of the team. This includes identifying areas for automation, writing and testing scripts, and ensuring they are up-to-date and functioning correctly. 

• Test Artifacts: Creates test artifacts (test strategies, test cases, traceability matrices, test coverage metrics, etc.). 

• Requirement Analysis: Understands business requirements, analyzes new features, and designs test plans and scripts for new components, customer-facing solutions, and integrations. 

• Test Design and Execution: Designs, develops, and executes manual and automated test plans and cases based on user stories and specifications. 

• Testing: Performs both manual and automated testing, including functional, system, integration, regression, and user acceptance testing (UAT). 

• Defect Management: Documents detailed defects and bugs, monitors their resolution, and performs post-resolution testing. 

• Functional, Regression, Integration Testing: Showcases functional, regression, Integration and automation testing skills to protect the system from functionality issues. 

• Salesforce Quality: Discusses previous issues encountered in Salesforce and describes strategies implemented to enhance the application. 

• Collaboration: Collaborates with developers and other stakeholders to ensure the quality of Salesforce applications. 

• SDLC Focus: Emphasizes QA and UAT testing within the software development lifecycle. 

• Continuous Improvement: Continuously improves automated tests as product features and enhancements are developed. 

• CI/CD Experience: Experience in the design and implementation of CI/CD pipeline processes, automated build, and test systems. 

• API Testing: Hands-on experience with test automation of APIs (SOAP and REST services). 

• Time Estimation: Provides accurate time estimations for manual and automation QA efforts. 

• Quality Maintenance: Maintains high-quality manual and automated scripts to improve efficiency and reduce manual testing efforts. 

• Team Collaboration: Works collaboratively with developers, testing teams, and other stakeholders in a geographically distributed team. 

• Defect Management: Identifies problems, documents, and manages defects. 

• Blocker Communication: Identifies blockers and communicates with stakeholders. 

• Reporting: Reports and presents test results and demos to internal teams. 

Qualifications 

Technical Skills Preferred/Required: 

• Minimum 5 years of Salesforce QA testing experience  

• Salesforce Administrator Certification 

• Minimum 2 years of experience in Salesforce QA Automation Framework, especially using RPA UiPath Test Automation tool 

• Support Availability: Should be willing to provide overlap for at least half-day to the USA Milwaukee office 

• Strong knowledge of Salesforce.com architecture components - Sales, Service, Marketing, OMS, CPQ clouds 

• Experience in agile/scrum development methodology 

• Experience in web application automation 

• Knowledge of template and components creation, site structure, workflows and API integrations 

Other Skills Required: 

• Communication & Leadership skills 

• Excellent listening, communication, facilitation and presentation soft skills 

• Ability to define and communicate the “big picture” in terms of the solution (both functional and technical components) and break it down into smaller manageable work units 

• Strong interpersonal, consultative, consensus builder, and issue resolution skills 

• Experience working in and leading a team-oriented, collaborative environment - and fostering the culture of technical collaboration 

• Ability to present ideas in user-friendly language and to interface on business and technical concepts 

• Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment. 

• Strategic skills 

• Exceptional analytical, conceptual and problem-solving abilities 

• Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution 

• Bachelor’s Degree 

Preferred but not required 

• Other Salesforce certifications  

• DevOps tools knowledge 

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.