At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.
Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.
VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.
Position Overview: Provide Technical solutions in an SAP ISU environment for NA clients and customized VertexOne SAP services. The prospective hire should be able to lead a team of technical resources and deliver solutions for our current and upcoming projects. She/he should collaborate with the functional team, client(s) and NA team members to gather requirements, develop solutions, and deploy solutions.
Primary Responsibilities:
· Should have experience in designing, and delivering mid-large sized SAP for Utilities, implementation, and support projects
· Should have experience working on Cloud environments
· Should have experience working as an architect or technical lead for SAP implementation or support project
· Should have knowledge and experience in S4 HANA, and new dimension technologies like CDS Views, AMDP, FIORI, OData and similar technologies
· Should have worked on any one of the SAP modules and have good understanding on modules of SAP for Utilities
· Should have good knowledge on interfaces and multi-system landscapes
· Can manage technical aspects of project life cycle to facilitate successful delivery to executive team.
· Identify, analyze, and recommend technical solutions to management having broad business impact.
· Identity project risks and develop risk mitigation plans.
· Provide project leadership, work direction and feedback.
· Motivate work of others outside of direct authority to ensure project milestones and deliverables are met.
· Convey and report status to executives, global business partners and all other key stakeholders.
· Present formal presentations and executive summaries to senior management to provide recommendations and status updates.
· Should be an excellent communicator and team player
Minimum Qualifications:
· Bachelor’s degree in MIS, Computer Science, or related field
· Formal training or certifications in Project Management (PMP) and/or AGILE or SCRUM
· 12+ years in SAP domain with over 2-4 years as an architect experience
· SAP experience and understanding of S4 HANA, and IS-U CCS utilizing SAP HANA technologies
· Working experience in an SAP Utilities environment would be preferred
· Excellent verbal and written communication skills set.
Desired Skills:
· Knowledge of any SAP ISU Modules like FICA/Billing/Device Management would be an added advantage
What VertexOne has to offer:
- Health, Personal Accidental, Term Life and Terminal Illness Insurances
- Flexible Holidays
- Employee recognition platform with monetary rewards
- 100% Remote work environment
- Initial work from home stipend
- Leadership/Coaching training programs
- Free access to Bizlibrary for unlimited professional development
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Health and wellbeing programs
- Employee bonus referral program
- Employee Discount Program
About VertexOne:
VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.
With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.
From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.
Equal Opportunity Employer:
VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.
VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.
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