Develop and scale AI workflows and tools using a no-code platform, focusing on prompt engineering and API integration, while collaborating with teams to ensure performance and reliability.
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
We are looking for an SDE II – Agentic Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.
Key Responsibilities
- Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).
- Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).
- Integrate external and internal APIs, including authentication, data mapping, and error handling.
- Implement unit tests, debug issues, and ensure reliability of agent workflows.
- Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.
- Optimize agents for performance, cost, and fault tolerance.
- Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.
Required Skills & Qualifications
- 3–6 years of experience as a Software Development Engineer or similar role.
- Strong understanding of prompt engineering and LLM behavior.
- Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
- Solid experience in unit testing, debugging, and troubleshooting.
- Knowledge of resilient system design patterns and non-happy path handling.
Nice to Have
- Experience with no-code/low-code automation platforms.
- Exposure to agentic AI, conversational AI, or workflow orchestration systems.
- Familiarity with observability and monitoring in production systems.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Top Skills
JSON
Prompt Engineering
Rest Apis
Webhooks
Similar Jobs
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Senior Project Manager facilitates agile ceremonies, aligns stakeholders, tracks delivery metrics, leads multiple agile teams, and mentors Scrum leads.
Top Skills:
Agile MethodologiesAzure DevopsCi/Cd PipelinesDevops Practices
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role involves managing software development test lifecycles, developing test automation code, enhancing testing tools, and collaborating with teams to implement effective testing processes.
Top Skills:
AgileBehavior Driven Development (Bdd)Ci/CdTest Automation
Security • Cybersecurity
As an R&D Escalations Engineer, resolve customer issues escalated to R&D by troubleshooting, diagnosing, and implementing solutions while collaborating with support and development teams.
Top Skills:
HibernateJavaKotlinLinuxMongoDBSpringSQL
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
