Job Description
Join us as a PDF Accessibility Specialist and play a vital role in our digital transformation journey.
As a Senior Accessibility Specialist within the Digital Accessibility team, you will ensure our PDF documents are inclusive and accessible to all users, including those with disabilities. Your expertise will drive compliance with standards like WCAG 2.1 and Section 508, while collaborating with content creators, designers, and developers to enhance digital content usability. This role offers an exciting opportunity to significantly impact our digital offerings and foster a more inclusive customer experience.
Job responsibilities
- Evaluate and remediate PDF documents to meet accessibility standards, including WCAG 2.1 and Section 508.
- Modify PDF forms for accessibility, ensuring compliance with labels and input fields.
- Conduct testing using assistive technologies to verify PDF usability.
- Collaborate with stakeholders to address accessibility issues and implement best practices.
- Maintain documentation of the remediation process and changes made.
- Provide training and support on creating accessible PDF documents.
- Monitor compliance with accessibility standards to ensure ongoing adherence.
Required qualifications, capabilities, and skills
- 5+ years of experience in PDF review/remediation and document testing.
- Experience with accessibility assessments using tools like Adobe Acrobat Pro.
- Strong knowledge of WCAG and PDF/UA standards.
- Proficiency in screen reading software such as JAWS and NVDA.
- Strong attention to detail and analytical skills.
- Excellent communication and collaboration skills.
Preferred qualifications, capabilities, and skills
- Familiarity with testing tools like PAC and Color Contrast Analyzer.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
