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Job Description
We have an exciting opportunity for you to enhance digital accessibility and inclusivity.
As a Senior Accessibility Specialist within the Digital Accessibility team, you will ensure our digital products and services are accessible to all users, including those with disabilities. You will collaborate with cross-functional teams to address accessibility concerns and advocate for inclusive design.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
We have an exciting opportunity for you to enhance digital accessibility and inclusivity.
As a Senior Accessibility Specialist within the Digital Accessibility team, you will ensure our digital products and services are accessible to all users, including those with disabilities. You will collaborate with cross-functional teams to address accessibility concerns and advocate for inclusive design.
Job responsibilities
- Conduct comprehensive accessibility testing on digital products using assistive technologies and tools to ensure compliance with WCAG 2.1 and 2.2.
- Perform manual and automated accessibility testing using various tools and assistive technologies.
- Review and evaluate claims made in Voluntary Product Accessibility Templates (VPAT) for consistency and accuracy.
- Identify accessibility barriers and provide recommendations for remediation.
- Create and maintain test plans, test cases, and test scripts for accessibility testing.
- Document accessibility issues and findings with clear and actionable recommendations for remediation.
- Collaborate with cross-functional teams including developers, designers, and product managers to address accessibility concerns.
Required qualifications, capabilities, and skills
- 3+ years of relevant accessibility testing knowledge with broad knowledge of accessibility barriers and tools for overcoming them.
- Knowledge of Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2
- Ability to discern accessibility issues from wireframes and code.
- Detailed accessibility knowledge in a broad range of technologies, including various platforms (Windows, MacOS, Android, iOS), video and digital media, PDF and document standards.
- Hands-on knowledge of assistive technology (e.g., screen readers, magnifiers, alternative input).
- Basic knowledge of VPAT/ACR documents and experience working in JIRA tickets.
- Technical knowledge including Web Accessibility Initiative - Accessible Rich Internet Applications (WAI-ARIA), HTML5, CSS, JavaScript, and qTest or other testing applications.
Preferred qualifications, capabilities, and skills
- Knowledge of international laws is a plus.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
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