Senior Account Executive - Inside Sales

We are looking to hire smart and passionate folks for our Inside sales team.
The inside sales team is responsible for engaging with prospects and driving sales in the  SMB & Commercial segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. 

Responsibilities (What you'll be expected to do):

• Sell the Freshworks suite of products to “new logo” customers in your territory.  Build, develop and manage your sales pipeline. (HUNTING)
• Sales Strategy: Develop and implement sales campaigns, using tools like LinkedIn Sales  Navigator, Lusha and other lead generation platforms.
• Cross functional collaboration: Work closely with Marketing team, Presales team, Product team to ensure smooth transition of leads and maintain alignment on sales goals.
• Maintain CRM: Accurately record and update lead interactions, opportunities, and results in the CRM system.
• Achieve Targets: Consistently meet or exceed weekly and monthly outreach, qualification, and appointment-setting and revenue goals.
• Continuous Learning: Continuously improve your sales techniques and product knowledge to effectively communicate the value of our SaaS offerings.
• Open to work in different shifts based on the region allotted 

• Minimum Graduation is Mandatory
• 3-8 years of inbound / outbound sales experience, preferably in SaaS or technology sales.
• Proven success in Value selling, cold calling, email outreach, and social selling. 
• Familiarity with tools like Lusha, ZoomInfo, Sales navigator etc. 
• Excellent verbal and written communication skills.
• Ability to build rapport and engage with key decision-makers at all levels.
• Goal-oriented with a strong drive to exceed sales targets.
• Self-motivated, resilient, and able to work independently and as part of a team.
• A proactive problem-solver with a strong desire to learn and grow in a fast-paced environment.
• Experience in selling SaaS products or solutions.
• Understanding of sales funnels, lead qualification, and pipeline management.
• Familiarity with data analytics and reporting tools to track outreach performance.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.