Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE:
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.
If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!
To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.
TITLE: Accounts Receivable, Senior Analyst
WHAT YOU’LL DO:
The Senior Analyst, Accounts Receivable at Duck Creek Technologies plays a vital role in supporting the invoicing process across the organization. Reporting to the Associate Manager of Accounts Receivable, this position is responsible for assisting in the management of all invoicing tasks, ensuring accuracy and compliance, and facilitating communication with internal teams and external customers. This role is essential for maintaining efficient accounts receivable operations within our global software environment.
Job Functions & Responsibilities:
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Assist in managing SaaS invoicing for Software Licensing, Maintenance, and Professional Services.
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Support the project management of invoicing requests and address issues from both internal teams and external customers.
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Collaborate with Project Managers to gather and verify invoicing information.
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Handle routine custom invoicing inquiries with guidance from senior staff.
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Aid in the delivery of invoices to external parties, including integration with third-party systems such as Ariba or Coupa.
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Support the assessment of CPI/ECI increases for annual software renewals according to contractual terms.
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Maintain accurate supporting documentation within Workday Financials.
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Contact customers for overdue invoices and follow up on payment status.
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Identify and report any problems in invoicing processes to senior team members.
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Assist in preparing invoicing reports for internal stakeholders.
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Ensure compliance with company policies and procedures related to accounts receivable.
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Support the Associate Manager with administrative tasks and ad-hoc projects as required.
WHAT YOU’VE DONE:
REQUIRED:
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Bachelor's degree or higher or equivalent additional years of experience
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3+ years of applicable experience
PREFERRED:
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Familiarity with SaaS invoicing processes.
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Experience with financial management systems, such as Workday Financials, Ariba, Coupa, Fieldglass or similar platforms.
Knowledge, Skills, Abilities & Behaviors:
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Strong attention to detail and organizational skills.
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Basic analytical and problem-solving abilities.
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Proficient in Microsoft Excel and general financial reporting tools.
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Good communication skills, both written and verbal.
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Ability to manage multiple tasks and meet deadlines.
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Basic knowledge of accounting principles and revenue recognition standards.
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Ability to work collaboratively within a team environment.
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Customer service orientation with a focus on resolving inquiries.
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Willingness to learn and adapt to new processes and tools.
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Ability to follow established processes and procedures.
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High level of professionalism and integrity.
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Ability to maintain confidentiality of sensitive information.
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Positive attitude and willingness to assist colleagues.
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Effective time management skills.
WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:
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Travel: 0-10%
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Special Hours: Seven to ten days a month during the closing period, you will be required to work from 1:00 PM to 11:00 PM IST. This schedule ensures global alignment and supports effective collaboration with the US time zone.
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Work Authorization: Must be legally authorized to work in the country of the job location
WHAT WE STAND FOR:
Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.
We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.
To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.
Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].
Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.
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