Provides operational support for media campaign delivery, including campaign setup, trafficking, launches, optimization, timeline coordination, billing, invoice reconciliation, budget maintenance, audit support, and client performance reporting. The role collaborates with internal teams, media brands, suppliers, and external partners to ensure accurate delivery, resolve discrepancies, maintain client relationships, and improve campaign processes.
The purpose of this role is to provide support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.
Job Description:
Key responsibilities: Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as neededLocation:
DGS India - Chennai - Anna Nagar Tyche TowersBrand:
ParagonTime Type:
Full timeContract Type:
PermanentSimilar Jobs
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Provides operational support across the client lifecycle, including onboarding, campaign setup, trafficking, launches, optimization, billing, invoice reconciliation, budget maintenance, reporting, audits, and coordination with internal and external media partners. The role also supports continuous process improvement and ensures campaign materials, media delivery, client reporting, and financial documentation meet quality and deadline requirements.
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