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The Sr. Client Platform Engineer will optimize client platforms, automate processes, provide support, ensure security, and manage IT assets while collaborating across teams.
Are you a seasoned Sr. Client Platform Engineer passionate about optimizing end-user experiences and building robust, secure, and highly efficient computing environments? Navan is looking for a proactive and experienced engineer to lead the architecture, deployment, and management of our diverse client platforms. In this critical role, you'll drive initiatives that streamline workflows, enhance productivity, and ensure a seamless technology experience for all employees.
What You’ll Do:
- Architect & Optimize: Design, deploy, and continuously optimize our diverse client computing platforms, including Windows, macOS, Mobile Device Management (MDM), and Virtual Desktops.
- Automate & Innovate: Develop, implement, and automate advanced processes for endpoint deployment, configuration management, patching, and compliance, ensuring efficiency and scalability.
- Expert Support & Resolution: Provide top-tier technical support and troubleshooting for complex client system issues, acting as a subject matter expert for the organization.
- Collaborate & Secure: Partner closely with security, infrastructure, systems engineering, and help desk teams to establish best practices, develop innovative tools, and build a secure, stable, and user-friendly computing ecosystem.
- Proactive Management: Continuously monitor and analyze client platform health and performance, proactively identifying and resolving potential issues before they impact users.
- Strategic Partnership: Collaborate with stakeholders across various business units to understand their unique technology needs and translate them into effective, scalable technical solutions.
- Document & Define: Create comprehensive documentation, including client management procedures, technical manuals, system integration plans, and proposals.
- IT Asset Management: Oversee and manage the end-to-end IT Asset Management program, ensuring accurate tracking and optimization of all client hardware and software.
What We’re Looking For:
- 7+ years of hands-on experience in a dedicated Client Platform Engineering, Endpoint Engineering, or a similar senior systems administration role.
- Endpoint Management Mastery: Deep expertise with leading endpoint management tools and technologies, such as Jamf, Microsoft Endpoint Manager (Intune), SCCM/MECM, Kandji, or Workspace ONE.
- Operating System & Scripting Prowess: In-depth knowledge of Windows 10/11 and macOS, including advanced software deployment, image creation, and robust automation scripting skills (e.g., PowerShell, Python, Shell scripting).
- Virtualization Expertise: Proven experience in implementing and managing virtual desktop and application environments (e.g., Azure Virtual Desktop, Citrix, VMware Horizon).
- Cloud Savvy: Familiarity with major cloud platforms (Azure, AWS, GCP) and their integration points with client technology solutions.
- Large-Scale Deployments: Demonstrated experience in managing large-scale device deployments and the entire endpoint lifecycle.
- Security Focus: Strong understanding of cybersecurity best practices, industry standards, frameworks, and endpoint protection technologies.
- Problem Solver & Communicator: Exceptional analytical, troubleshooting, and problem-resolution skills, coupled with excellent verbal and written communication abilities.
- Organized & Proactive: Highly organized, meticulous, proactive, and adaptable in a fast-paced environment.
- Project Management: Ability to effectively manage multiple simultaneous initiatives and consistently meet critical deadlines.
- Continuous Learner: A strong commitment to continuous learning and staying ahead of emerging technologies in client and endpoint management.
- Preferred Qualifications:
- Industry certifications such as Microsoft Endpoint Administrator Associate, MCSE, Jamf Certified Expert, ITIL, or CISSP.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Availability: Ability to work occasional odd hours and participate in on-call rotations as needed.
Top Skills
AWS
Azure
Azure Virtual Desktop
Citrix
GCP
JAMF
Kandji
macOS
Mecm
Microsoft Endpoint Manager
Mobile Device Management
Powershell
Python
Sccm
Virtual Desktops
Vmware Horizon
Windows
Workspace One
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