At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
Acts as a strategic partner to clients, shaping their business information reporting integration needs by advanced technology solutions, and optimized business processes. The Senior Consultant Developer’s work encompasses the following areas: custom report development, source code maintenance, and
direct consulting work. For custom report development, the candidate will have demonstrated an intermediate proficiency in SQL script writing and will work closely with customers to ensure business requirements are clear and well understood. Will create design documents to layout the report based on the
gathered business requirements and establish the budget. They then write, conduct their own unit tests, debug, participate in code reviews, and implement the developed report or integration in the customer’s environment. Source code maintenance includes following all established processes for checking code in
for release tracking, taking support cases to assist customers with troubleshooting and debugging issues with reports, and updates required due to system code changes. As a Senior Consultant Developer, an intermediate proficiency in direct consulting work consisting of working with customers to implement software reporting functionality and automation, in addition to an intermediate proficiency in configuring custom data imports. This position includes a target revenue objective, which is a factor in the yearly review and incentive plan.
Key Responsibilities
- Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
- Implementation
- Drive the strategic plan for the organization's technology implementation, focusing on innovative techniques for process performance and business
- objective monitoring.
- Testing Information Technology (IT) Performance
- Perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
- Reports Maintenance
- Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software.
- Document Preparation
- Edit document in line with organizational style guidelines and prepare information for publication.
- Code Check-in
- Upload code into the software repository.
- Testing
- Develop and execute report specific test cases.
- Quality Review
- Check the quality of work undertaken by teams in accordance
- Personal Capability Building
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
- Education, attending conferences, and reading specialist media.
- Mentoring
- Provide guidance and support to specific junior colleagues and interns within an
- established framework, sharing domain knowledge, skilled expertise and
- providing constructive work feedback.
- Data Collection and Analysis
- Collate and analyze data using preset tools, methods, and formats. Involves
- working independently.
- Information and Business Advice
- Provide specialist advice on the interpretation and application of policies and
- procedures, resolving queries and issues and referring very complex or
- contentious issues to others.
- Product Demos
- Demonstrate the most basic features/attributes of the product/service,
- periodically linking the benefits to the customer's key challenges.
Qualifications
- Report Development
- Works at an intermediate level to develop software through use of programming
- Assessment
- Works at an intermediate level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations.
- Action Planning
- Works at an intermediate level to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required.
- Data Collection and Analysis
- Works at a basic level to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works under close supervision.
- Testing
- Works at an intermediate level to design, execute and report on systems/service tests to ensure that an application functions as specified in the requirements.
- Planning and Organizing
- Works at an intermediate level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works with guidance.
- Strengthens Customer Connections
- Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences.
- Builds Customer Loyalty
- Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works without supervision and may provide technical guidance.
- Works at an intermediate level to articulate customer needs in the customer's business language and business context. Typically works with guidance.
- Customer-Focused Approach
Behavioral Competencies
- Ensures Accountability
- Manages Complexity
- Communicates Effectively
- Balances Stakeholders
- Collaborates Effectively
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
