We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
We are seeking a dedicated Senior Data Analyst to join our GTM Analytics team and play a vital role in uncovering valuable insights about our customers and user engagement across our product portfolio. Your main focus will be delivering actionable intelligence to our GTM and Product leadership, improving our sales organization's analytical capabilities, and harnessing the vast amount of business, user, and customer data generated by New Relic.
This is an exciting opportunity to work in a fast-paced and dynamic environment, collaborating with cross-functional teams and applying your analytical skills to drive data-driven decision-making. Additionally, you will define and test hypotheses, and deliver practical insights through data visualizations. You will succeed by having an eye on the big picture and being able to challenge the status quo. Ask the hard questions to ensure investment of time and resources is warranted.
What You’ll Do
- Collaborate with GTM leaders to develop roadmaps that empower customer-facing teams and get results, encompassing both operational and strategic projects supported by analytics.
- Independently lead and drive key projects that anticipate the needs of executive leadership, ensuring successful delivery and impactful results.
- Identify areas where data science and data-driven insights can make a significant impact on GTM, and take ownership of prioritizing and delivering these projects.
- Design and implement New Relic's key performance metrics aligned with our GTM strategy.
- Define scalable data model requirements and collaborate with Data Engineering for successful implementation.
- Lead agile delivery of analysis, ensuring clear definition, implementation, supervision, and communication.
Your Qualifications
Must-have:
- Bachelor's degree in a quantitative field and a minimum of 8 years of relevant work experience; or Master's degree with a minimum of 6 years of experience, or PhD with a minimum of 3 years of experience in a quantitative field.
- Previous experience in Sales and GTM analytics, showcasing a strong business sense.
- Profound technical expertise in end-to-end analytics, including building pipelines, data modeling, generating insights, and familiarity with common data science techniques.
- Proficiency in SQL and experience with data visualization tools like Tableau, Looker, or similar.
- Knowledge of basic data science methods, such as regression, classification, tree-based, and time series methods.
- Strong business intuition and curiosity regarding GTM operations.
- Proven success in driving prioritization across multiple partners and influencing up-level requirements to have a strategic impact.
- Ability to independently complete projects, including the development of self-service dashboards, data reports, and ad hoc analytics capabilities.
- Proven project management skills, including implementing, documenting, and communicating optimally with collaborators and partners during requirement gathering, data modeling, and visualization. ● Ability to distill sophisticated findings into practical and detailed insights, with strong storytelling skills.
Nice-to-have:
- High familiarity with data platforms and applications like Databricks, Jupyter, Snowflake, Airflow, FiveTran, DBT.
- Previous experience in Sales and GTM analytics, showcasing a strong business sense.
- Experience with Agile/Scrum methodologies.
- Background in data science with a track record of deploying work for impactful business outcomes.
Please note that visa sponsorship is not available for this position.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
