Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems -- everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.
About the RoleData Scientists at Thumbtack are empowered to leverage their critical thinking, technical skills, and insights to help the company move quickly and confidently towards better products for our customers. Product Data Scientists embed with product teams to support feature launches, study the economics of our massive and dynamic marketplace, and develop insights that inform strategy. As a Data Scientist on the Pro team, you’ll work with engineers, designers, and product/marketing managers to understand our Pro user base and build features that help them grow and succeed on our platform. Your analytical insights will help empower the team and Thumbtack more broadly to build the best product, as quickly as possible.
What you'll do- Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team
- Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientists, and economists
- Partner with product managers, engineers, etc. to help prioritize and scope new features, e.g., scenario modeling for possible impact on key metrics, make recommendations on business logic of new features, etc.
- Define and monitor key metrics; investigate changes in metrics and propose next steps
- Develop topic area expertise in how our Pro customers use Thumbtack
- Contribute to our team and company data culture through accessible data table design and maintenance
- 4+ years of experience in data science, analytics or economics
- Experience scoping, analyzing, and communicating results of experiments
- Expertise in SQL
- Strong communication skills and ability to build strong relationships cross-functionally and with leadership
- Bachelor’s, Master’s, or Doctoral degree in a technical area such as: Statistics, Engineering, Analytics, Math, Computer Science, Operations Research, Economics
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Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
