The Senior DevOps Engineer at Paper.id plays a critical role in ensuring the smooth operation of our software systems. This position is responsible for bridging the gap between development and operations teams, implementing deployment and operational strategies to improve efficiency and reliability. As a Senior DevOps Engineer, you will be instrumental in driving our digital transformation, leveraging your technical expertise to automate processes, monitor performance, and optimize our infrastructure for scalability and availability.
This role requires a unique blend of technical and business acumen, with a focus on collaboration, problem-solving, and continuous improvement. If you are passionate about DevOps and have a keen eye for detail, we encourage you to apply for this exciting opportunity.
Skills & QualificationExperience with containerization tools such as Docker and Kubernetes
Strong understanding of cloud computing platforms, including AWS and Azure
Familiarity with automation tools like Ansible, Puppet, or Chef
Proficiency in scripting languages such as Python, Ruby, or PowerShell
Knowledge of continuous integration and continuous deployment (CI/CD) pipelines
Experience with monitoring and logging tools such as Prometheus, Grafana, and ELK Stack
Ability to analyze complex technical issues and develop effective solutions
Proven hands-on experience operating high-throughput production systems (handling millions of requests/day, peak traffic events like end-of-month invoice cycles, payment processing spikes)
Performance tuning at scale: load balancing, autoscaling (HPA/VPA), caching layers (Redis/CDN), database connection pooling, and query optimization under heavy concurrent load
Capacity planning — forecasting traffic growth, right-sizing infrastructure, and managing cloud cost efficiency at scale
Production incident leadership — led RCA / postmortems for high-severity outages on customer-facing systems
Design, develop, and implement automation scripts to streamline deployment and operational processes, reducing manual errors and improving efficiency
Collaborate with development teams to ensure seamless integration of new features and applications, leveraging DevOps best practices to minimize downtime and maximize availability
Develop and maintain CI/CD pipelines to automate testing, building, and deployment of software components, ensuring consistency and reliability across the board
Implement monitoring and logging tools to track system performance, identify areas of improvement, and drive data-driven decision-making
Work closely with operations teams to develop and maintain infrastructure, ensuring scalability, reliability, and high availability
Develop and maintain technical documentation, providing clear guidance and support to colleagues and stakeholders
Analyze complex technical issues, develop effective solutions, and implement changes to improve system performance and reliability
Provide leadership and mentorship to junior team members, promoting knowledge sharing and skill development across the organization
Own the reliability of a multi-service platform serving high-volume B2B fintech traffic (invoicing, payments, tax submission). Define and uphold SLOs across critical services
Lead capacity planning and traffic management for peak-load scenarios (month-end, tax season, payment cycles), including load testing strategies and runbook ownership
Drive cost optimization without compromising reliability — right-sizing GKE workloads, optimizing data egress, tuning resource requests/limits
