WNS
Senior Director - F&A Dgtl. Trnf : BFSI :REF68726H_2025147220
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job DescriptionBRIEF JOB DESCRIPTION: o Drive Business Transformation in BFSIH F&AKEY ACCOUNTABILITIES:o Drive strategic transformation roadmap for client accounts leveraging AI, Hyperautomation, Analyticso Drive customer communicationo Contribute and present in client/customer reviews/meetingso RFP Support and defenceo Conduct goal setting with the team and ensure effective and measurable reviews and feedback mechanisms o Follow appraisal and feedback mechanismo Initiate and best practice sharing across the team JOB RESPONSIBILITIES:o The jobholder is responsible for running improvement initiatives across the company as well as at client sites. This includes identifying possible improvement opportunities, making improvement plans, implementing them, and ensuring handover to Operations, transfer knowledge and skills learned during the expert training sessions to other employees.Requirements:• Robust F&A Transformation experience • Should have prior Transformation / Consulting experiencePreferredAI Deployment Experience
QualificationsBachelor's Degree