Senior Engineer - Site Reliability Engineering

Role Profile:

We are strengthening our Site Reliability Engineering capability with a focus on Observability, platform reliability, and operational excellence across the Risk Intelligence division.

As a Senior SRE – Observability you will be a deep technical expert and hands-on engineer, responsible for shaping and evolving observability platforms and practices across complex, distributed systems.

You will collaborate closely with Architecture, Engineering, Security, and Platform teams to ensure that observability and reliability are embedded into systems from design through production.

This is not a people-management. However, you are expected to demonstrate strong ownership, technical leadership, and accountability, including participation in critical incident support when required.

This role requires a proactive, delivery-focused engineer with the ability to influence technical direction and drive measurable improvements in reliability and operational efficiency.

Key Responsibilities

We are looking for a person who is passionate about reliability engineering and who bring a continuous improvement approach to everything they do!

Design, build, and scale end-to-end observability platforms across metrics, logs, traces, and events using modern tooling.

Define and standardize SLIs, SLOs, error budgets, and observability standards across services.

Implement effective monitoring and alerting strategies, improving signal quality and reducing noise and alert fatigue.

Drive adoption of modern telemetry standards such as OpenTelemetry and enable distributed tracing, RUM, and synthetic monitoring.

Lead incident management improvements, including MTTR reduction, RCA practices, and operational excellence.

Build automation and self-service capabilities using IaC and CI/CD to streamline observability onboarding and operations.

Lead observability platform migrations and consolidation while ensuring reliability, continuity, and cost efficiency.

Act as a technical leader, influencing architecture decisions and driving collaboration across engineering, platform, and security teams.

PERSON SPECIFICATION

Education:

• Bachelor’s Degree or equivalent experience in Computer Science, Engineering, or a related field
   

Required skills and experience

• 5–8 years of hands-on experience in SRE, Observability, Platform Engineering, or similar roles

• Experience in cloud platforms (AWS / GCP / Azure) and containerized environments (Kubernetes, Docker)

• Strong expertise in observability ecosystems (Metrics: Datadog/Grafana, Logging: Splunk, Tracing: OpenTelemetry, APM tools)

• Proven experience designing and operating observability platforms, including monitoring, logging, and alerting

• Strong understanding of SRE principles, including SLOs, error budgets, incident management, and reliability engineering

• Experience integrating alerting and incident tools (PagerDuty, Big Panda, ServiceNow, etc.)

• Experience with cloud cost optimisation strategies and tooling

Good to have Skills

• Experience supporting multi-cloud or hybrid environments

• Experience in AI Tools / AIOps

• Exposure to LLMs and Generative AI platforms for SRE use cases

• Knowledge of FinOps practices and cost optimization strategies

• Exposure to Infrastructure as Code (e.g., Terraform, CloudFormation)

• Experience in large-scale, complex, or regulated environments

• Familiarity with vector databases / RAG architectures for knowledge systems.

• Knowledge of Generative AI and LLM platforms (e.g., Claude, Amazon Bedrock)

Person Specification

• Strong technical authority with the ability to influence design and operational decisions

• Highly collaborative, comfortable working across architecture, engineering, security, and operations teams

• Calm and methodical under pressure, especially during incidents and critical issues

• Pragmatic problem-solver who balances reliability, security, cost, and delivery speed

• Clear communicator, able to explain complex technical concepts to diverse audiences

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26).

Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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