Senior Engineering Manager / Engineering Director, Platform Connect

Available Locations: Lisbon, Portugal; Bangalore, India
About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
About the Role:
Cloudflare's Product Platform team is looking for a dynamic and strategic leader to establish and grow our new Platform Connect team, which will be a part of the Enterprise Readiness pillar of the Platform team, in either Lisbon or Bangalore. The Platform Connect team's mission is to accelerate the adoption of our core platform features across various product teams by proactively integrating them into high-impact, high-usage products. The ideal candidate will be a hands-on leader with a strong technical background and a passion for building scalable, collaborative engineering teams.
The Platform Connect team will work closely with Product Platform teams, which are responsible for building Cloudflare products' control plane platform features, including Organization Management, Account Management, Config Management, Identity Access Management (IAM), API, and SDK.
Key Responsibilities:

• Team Leadership & Management:
• Lead the recruitment and onboarding of the Platform Connect team.
• Foster a culture of collaboration, excellence, and continuous learning.
• Establish clear communication protocols and work with teams across different time zones (US/London) to ensure alignment and knowledge transfer.
• Strategy & Execution:
• Establish and lead a dedicated team to perform proactive integrations of platform features such as Fine Grained Access Control (RBAC), Resource Tagging, Config Sharing etc into designated products.
• Partner with Platform leadership and Product leadership to prioritize which products and features the team will focus on each quarter, using a data-driven approach.
• Develop and share best practices, reusable code snippets, and comprehensive documentation to facilitate future integrations for other product teams.
• Collaboration & Communication:
• Act as the primary interface between the Platform Connect team and the core Platform teams in the US/London, providing crucial feedback on the ease of integration and identifying feature gaps.
• Work closely with key product teams to ensure successful integrations.
• Collaborate with the Enterprise Readiness team and other core Platform teams on shared goals around feature adoption rates.
• Technical Enablement:
• Oversee the creation of training materials and workshops to enable product teams to self-serve integrations in the long run.
• Define the team's role in providing Tier 2 support for integrated features, escalating to the core platform team when necessary.

Qualifications:

• Proven experience in a leadership role (Senior Engineering Manager or Director) managing software development teams.
• Strong technical background in platform engineering, software development, or a related field.
• Experience with relevant technologies like Terraform, RBAC and specific product domains mentioned in the strategy.
• Excellent communication, collaboration, and problem-solving skills, with experience working with distributed teams across different time zones.
• A track record of driving technical initiatives and accelerating the adoption of new technologies or features within an organization.