At Frost & Sullivan, you'll have the opportunity to grow your career in a dynamic, collaborative environment. If you have solid knowledge of Accounts Receivable, strong communication skills in English, and enjoy working in a fast-paced setting, we'd like to hear from you
About the Role
We are seeking an experienced professional with 3–5 years of expertise in Accounts Receivable, Credit Control, and Customer Payment Collections to join our team. The selected candidate will be responsible for accurately managing customer payment collections, resolving queries, and ensuring timely receipt of payments from customers across multiple jurisdictions.
Responsibilities
- Manage and respond to all emails in the AR Inbox, updating notes in the Aged Debtors report and NetSuite.
- Upload invoices to customer portals when CSR teams are unable to do so due to system-specific requirements.
- Work directly with customers to negotiate payment arrangements and ensure timely collections.
- Build and maintain strong working relationships with customers, guiding them through the repayment process.
- Monitor outstanding accounts and follow up regularly to secure payments.
- Maintain accurate records of all customer communications to support debtor management.
- Prepare and provide periodic AR dashboards, trackers, and aging reports to management.
- Independently execute transactional tasks that ensure compliance, accuracy, and timeliness.
- Adhere to internal compliance policies and operational guidelines established by management.
- Support ad-hoc reporting and analysis requests from management.
Skills and Attributes
- Strong verbal and written communication skills in English.
- Proven ability to handle high volumes of work while meeting strict deadlines.
- Excellent attention to detail, strong analytical thinking, and effective problem-solving skills.
- Ability to work independently with minimal supervision while delivering high-quality results.
- Strong interpersonal skills for building positive relationships with customers, colleagues, and management.
Required Competencies
- Graduate in Commerce (B.Com / M.Com), Inter CA / CMA.
- Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Outlook).
- Experience with Oracle NetSuite ERP is preferred.
- Minimum of 1–2 years' experience in Accounts Receivable, Credit Control, or Customer Payment Collections across multiple jurisdictions. Familiarity with applicable tax laws will be an added advantage
What will make you succeed at Frost & Sullivan?..
You need to be-
- Wildly curious and entrepreneurial
- Committed to customer success
- A self-starter invested in your future
- A persuasive communicator
- Deeply Analytical
- Excited about Disruptive Trends
Benefits
- A friendly work environment with an ‘open door’ policy
- A strong career path with growth opportunities.
- Be part of a global team that strives for excellence, and fosters an Olympic spirit
- Feed your intellectual curiosity by collaborating across all levels of the company across the globe
- Global Recognition - President’s Club & Chairman’s Club Awards
- Continuous learning and coaching
- Flexible work policy
- Attractive Medical and Accident insurance?
About Frost & Sullivan
Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero. Learn more about Frost & Sullivan at www.frost.com
Frost & Sullivan is committed to a work environment free of all forms of discrimination. Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation.
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