Handles insurance accounts receivable claims by contacting insurers, obtaining claim status, resolving unpaid claims, prioritizing aging accounts, and preventing revenue loss. Reviews insurance information, manages patient billing queries, updates account records, posts payments, applies contractual adjustments, follows HIPAA and confidentiality requirements, escalates difficult cases, and meets productivity and quality targets.
Sr. Executive- AR caller:
Qualifications: Graduation in any stream
Experience: BPO Experience - 3-6 years
US Healthcare AR experience preferred
Communication Skill:
Excellent oral and written communication skills
Working Hours:
40 hours per week as Full-time employee
Shift time: 7:30 PM IST - 4:30 AM IST
Weekends Off
Telecommuter/Internet requirements, if applicable:
High Speed internet connection at home, must be broadband
Must understand and adhere with telecommuter policy
Responsibilities- Interact and probe the insurance representative to get the required status update and have the claim resolved
- Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
- Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket,
- Review claims that have not been paid by insurance companies,
- Check insurance information provided by patient if it is insufficient or unclear,
- Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance,
- Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information,
- Post cash and write off the contractual adjustments accordingly while working on the accounts,
- Meeting daily/weekly and monthly targets set for an individual
- Qualifications: Graduation in any stream
- Experience: BPO Experience - 3-6 years
- US Healthcare AR experience preferred
- Excellent oral and written communication skills
EXL Chennai, Tamil Nadu, IND Office
Chennai, India
Similar Jobs
Information Technology • Database • Consulting
Manage insurance accounts receivable by contacting insurers, resolving unpaid claims, prioritizing aging accounts, verifying insurance information, and following up to prevent revenue loss. Handle patient billing inquiries, update account records, post cash, process contractual write-offs, meet productivity and quality targets, maintain confidentiality under HIPAA, and escalate complex collection issues. This is a full-time overnight telecommuter role requiring broadband internet.
Top Skills:
Hipaa
Information Technology • Database • Consulting
Handles insurance account receivable claims by contacting insurers, resolving unpaid claims, reviewing aging accounts, verifying insurance information, addressing billing inquiries, posting payments, applying contractual write-offs, maintaining HIPAA compliance, and meeting productivity and quality targets.
Top Skills:
Hipaa
Pharmaceutical
Coordinate suppliers, purchase orders, forecasts, production updates, deliveries, ERP records, and supply-risk resolution. Maintain stock and order trackers, monitor supplier performance and OTIF delivery, raise and follow up on purchase orders, support supplier reviews and business reporting, and monitor freight arrangements to maintain continuity of supply and control costs.
Top Skills:
ErpExcelMS OfficeMicrosoft OutlookMicrosoft Word
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
