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EXL

Senior Executive - Quality Auditor

Posted 9 Days Ago
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Hybrid
Chennai, Tamil Nadu, IND
Senior level
Hybrid
Chennai, Tamil Nadu, IND
Senior level
Lead quality audits of coded medical records, review clinical documentation for correct CPT/ICD-10-CM/HCPCS assignment, identify coding errors and trends, provide feedback and training, support process improvements, ensure HIPAA/OIG compliance, and mentor a coding team to meet production and quality targets.
The summary above was generated by AI
  • 3+years of experience after certification is must
  • Perform detailed quality audits of coded medical records to ensure accuracy, compliance, and adherence to official coding guidelines and payer-specific requirements.
  • Review and analyze clinical documentation for completeness and accuracy in assigning CPT, ICD-10-CM, and HCPCS codes.
  • Identify coding errors, trends, and areas for improvement; provide actionable feedback and recommendations to the coding team.
  • Collaborate with coding managers and training teams to support process improvement and coding education initiatives.
  • Stay current with updates to coding standards, payer regulations, and compliance requirements.
Responsibilities
  • Must be an expert
  • Team handling skill set
  • Working in Quality team is an added advantage.
  • Inventory management and planning
  • Motivate and guide team to achieve production and quality goal set
  • Follow project related protocols  and instructions
  • Handling team clarification
  • To be proactive in handling team issues
  • Problem solving skill sets
  • Research on grey areas with solution
  • Capable of conducting team education and training
  • Skill sets to address client email and queries
  • Should have more analytical skill sets
  • Should be more innovative, energetic and positive thoughts
  • Having skill sets to motivate teams
  • Escalate issues, identify trends
  • All emails from Manager should be answered promptly without fail
  • Ensure compliance of entire team for HIPAA,OIG
Qualifications

Education - Bachelor’s Degree in Science or Nursing.

Certifications

One or more of the following mandatory certifications: 

3+years of experience after certification is must

CCS – Certified Coding Specialist

CIC – Certified Inpatient Coder

CPC – Certified Professional Coder

Experience - 

  • 5 - 7 year of Coding with quality experience 
  • Specialty worked: IVR – Mandatory (Must be dealt with complex level IVR coding, cardiovascular surgery and General surgery
  • 3+years of experience after certification is must
  • CPMA certification is added advantage.
  • Location –Chennai
  • QC experience

Minimum 1–2 years of experience in a Quality Analyst or Quality Auditing role.

Preferred Qualifications (Desirable Criteria)

Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting.

Experience working in SLA-driven, high-compliance healthcare environments.

EXL Chennai, Tamil Nadu, IND Office

Chennai, India

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