Partner with Customer Success leaders to prepare annual budgets and quarterly forecasts, analyze month-end global department expenses, prepare journal entries, and produce variance analysis and KPIs. Provide analytical support for expense decisions, perform ad-hoc financial analyses, and drive process improvements across Customer Success.
Job Description
Essential Functions:
- Partner with the Customer Success business leaders to prepare the annual expense budget and quarterly expense forecasts
- Analyze month end department expense results for the global departments and prepare appropriate journal entries to ensure expenses are recorded properly.
- Provide objective analytical support to influence and reinforce expense decisions.
- Prepare month end variance explanations and analysis for monthly reporting & KPIs.
- Continuously look for opportunities to improve existing processes and procedures.
- Perform ad-hoc financial analysis as needed and seek out and create new opportunities for further analysis across Customer Success.
Knowledge, Skills, and Abilities:
- Strong qualitative and quantitative skills, with demonstrated experience using data to drive decision making.
- Prior experience working with tight deadlines and demonstrated responsibility for accuracy and timeliness for work performed.
- A team player with the ability to work independently as well as cross-functionally.
- Strong written and verbal communication and presentation skills. Must be able to convey information to all levels of the organization in a clear, focused, and concise manner.
- Excellent Microsoft Excel experience required; SAC & SAP experience is a plus.
- Process improvement focus.
Minimum education and work experience required:
- A Bachelor’s Degree in either Finance or Accounting is required. Professional accounting qualification preferred.
- 4+ years of Commercial Finance/FP&A experience preferred.
- Experience supporting global expense planning preferred.
- Good spoken and written English skills
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