Job Summary
This position will handle any technical, pricing related clarification from Sales/Impact partner independently across all the world areas. Responsible for meeting the responsiveness target metrics by getting support from Marshaltown GIS (Global Industry Sales), Product Engineer, Severe Service team & Pricing Support team. This position closely works with respective Marshaltown GIS (Global Industry Sales) team.
n This Role, Your Responsibilities Will Be:
1) Sizing control valves and related accessories using sizing tool
2) Key contact for all technical issues/clarifications related to the LBP/Sales support
3) Understanding the received queries & related information through mails.
4) Analyse received queries from sales & respond accordingly by getting support from relavent team (in M'town) if needed.
5) Good Knowledge to handle/support severe/critical service applications for any enquiries with support from Severe Service team.
6) Active 1300 Trainer for new joinees and other WA sales team
7) Able to deliver Presentation on respective Industry school conducted within FCEC also to other organization
8) Able to lead Valve digest team for successful release of edition
9) Provide Customer Training on Valve products, Severe service and Critical service application on respective industries
10) Shall be capable to support Severe service like Outgassing, Antisurge valve sizing independently
11) Readiness for Site-walk down activity with support from sales
12) MIB based product selection for quotes/projects
13) Troubleshoot site issues getting support from M'town GIS/Severe Service team & handling the FF2 deals related queries
14) Maintain the record of work done.
15) Knowledge of all Fisher products and accessories
16) Adequate understanding of product specifications and Incoterms
Who You Are:
You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.
For This Role, You Will Need:
Minimum 3-year experience of any Engineering background.
Knowledge of all Fisher products and accessories.
Understanding of product specifications and Incoterms.
Adequate knowledge of sizing control valves for industry specific applications
Knowledge of MIB strategy & implementation skilled in using the FF2 tool
Basic knowledge of Inactive/obsolete/Competitor products.
Degree in Mechanical/Instrumentation/Chemical/Metallurgical Engineering.
Basic understanding of MS word, excel and power point.
Excellent written and verbal communication skills
Preferred Qualifications that Set You Apart:
- Degree in Mechanical/Instrumentation/Chemical/Metallurgical Engineering.
- Basic understanding of MS word, excel and power point.
- Excellent written and verbal communication skills
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
