Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job DescriptionLooking for an exciting opportunity to grow and make an impact with a high-performing global team? The Senior Recruiter role at Miratech could be your next big move. We're looking for someone experienced in sourcing and engaging IT talent across the globe, with a passion for creating exceptional recruiting experiences. You’ll help internal stakeholders attract the best talent while focusing on creative sourcing, deep research, and global market insights. If you're a well-connected, curious individual with a passion for tech recruiting, this role is for you. You’ll lead recruitment efforts for IT talent, driving every stage of the hiring process—from developing sourcing strategies to negotiating offers. Building strong networks inside and outside the company is key. By leveraging market insights, you’ll create search strategies that find and engage top talent, helping us meet our customers’ needs. Ready to make a difference? Join us at Miratech and be part of something exciting!
Responsibilities:
- Lead the full cycle hiring process for global roles, with a strong focus on critical and difficult-to-fill external searches with a focus on enterprise software/technical engineering positions
- Develop innovative sourcing strategies, leveraging global market research and talent intelligence to attract top-tier candidates.
- Partner closely with hiring managers, operations lead, and senior leadership to align hiring needs with business objectives.
- Create a positive and engaging recruitment journey, ensuring smooth communication and a seamless interview process for candidates.
- Drive inclusive hiring strategies to build a diverse workforce, especially within contact center.
- Continuously improve hiring workflows, implement best practices, and leverage recruitment technologies for efficiency.
- Utilize hiring metrics and recruitment analytics to enhance hiring strategies, forecast talent needs, and drive continuous improvement.
- 8+ experience in end-to-end hiring, with a strong track record in IT and contact center recruitment across global markets.
- Ability to partner effectively with hiring managers, operational leaders, and executives, aligning hiring strategies with business goals.
- Proficiency in passive talent sourcing, market mapping, and competitor intelligence to attract top-tier candidates.
- Strong analytical skills to track hiring metrics, optimize recruitment strategies, and improve time-to-hire efficiency.
- Experience managing niche hiring across multiple geographies while driving Diversity & Inclusion initiatives.
- Ability to engage, influence, and negotiate with candidates and stakeholders, ensuring smooth recruitment processes and positive candidate experience.
- Experience hiring for contact center technologies like Genesys, Avaya, NICE, Five9, and other cloud-based and on-premises solutions.
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
