Pfizer Logo

Pfizer

Senior Manager, AI Solution Support Lead

Sorry, this job was removed at 11:41 p.m. (IST) on Thursday, Mar 19, 2026
Be an Early Applicant
Hybrid
Chennai, Tamil Nadu, IND
Hybrid
Chennai, Tamil Nadu, IND

Similar Jobs at Pfizer

4 Days Ago
Hybrid
Chennai, Tamil Nadu, IND
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Authors, reviews, and maintains clinical trial Basic Results disclosures for ClinicalTrials.gov, CTIS, and EudraCT. Translates clinical data and statistical outputs into compliant results records, coordinates with clinical, statistical, legal, medical writing, and study teams, addresses quality and regulator comments, maintains audit-ready documentation, and supports disclosure process improvements, training, and best practices.
Top Skills: 42 Cfr Part 11Clinicaltrials.GovCtisEu Ctd 536/2014Eu Ctr 536/2014EudractFdaaa 801Xogene Prime
4 Days Ago
Hybrid
Chennai, Tamil Nadu, IND
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Manage and improve Pfizer’s enterprise PKI and certificate lifecycle services. Responsibilities include designing, deploying, integrating, testing, upgrading, and supporting Microsoft Certificate Authority environments, certificate automation, HSMs, and related security services. The role provides technical leadership, operational oversight, incident and problem management, stakeholder coordination, mentoring, and 24x7 support for critical PKI services.
Top Skills: C++Certificate Lifecycle Management (Clm)Digital SignaturesHardware Security Modules (Hsm)Identity And Access Management (Iam)ItilJavaMicrosoft Certificate AuthorityPublic Key Infrastructure (Pki)PythonRegistration AuthorityRemote Key ManagementSecurity Worlds
4 Days Ago
In-Office
Chennai, Tamil Nadu, IND
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Manages Pfizer’s clinical trial data sharing and disclosure operations, including study registration, results posting, external data requests, compliance, quality reviews, metrics, and policy support. Partners with clinical, medical, legal, statistics, data management, communications, and external stakeholders to deliver disclosure commitments across ClinicalTrials.gov, EudraCT, and Pfizer.com. Leads project tracking, vendor coordination, performance analysis, risk resolution, and cross-functional execution in a global pharmaceutical environment.
Top Skills: CdiscClinicaltrials.GovElectronic Medical Record SystemsEudractFhirHl7ExcelMS OfficeMicrosoft Powerpoint
Use Your Power for Purpose
The AI Solution Support Lead will oversee the support and operations of AI-driven applications. This position requires proficiency in AI technologies, such as solutions using Generative AI, Large Language Models, and AI agents. The ideal candidate will have extensive experience in managing a support and operations service that is dependable, efficient, and meets both user requirements and business objectives.
What You Will Achieve
  • Manage the day-to-day operations and support for AI applications.
  • Collaborate with application development and platform teams to ensure the smooth deployment and maintenance of AI solutions.
  • Provide assistance to end-users and work to enhance customer satisfaction.
  • Monitor AI applications to ensure they perform optimally, are reliable, and cost-effective.
  • Manage stakeholders to ensure AI applications meet business, compliance and IT requirements.
  • Lead efforts in incident response and troubleshooting for any application issue.
  • Develop and implement best practices for supporting AI applications.
  • Oversee software and service vendors and maintain strong vendor relationships.

Minimum Requirements:
  • BA/BS or MBA/MS degree with 9+ years of relevant experience in an Application Support and Operations Management.
  • Experience in managing support and operations for applications that utilize Generative AI, Large Language Models, and AI agents.
  • Proficiency in IT lifecycle management and experience working within a Regulatory environment.
  • Ability to effectively navigate and accomplish tasks through both formal channels and informal networks within a large corporation.
  • Strong skills in building effective teams, setting clear priorities, and organizing work in a structured and efficient manner.
  • Capable of making decisions in situations of uncertainty and taking decisive actions.
  • A mindset focused on continuous innovation and improvement.
  • Proficient in implementing processes, using both people and technology, to achieve consistent and reliable outcomes.
  • Strong focus on customer satisfaction and effective stakeholder management.

Preferred Requirements:
  • At least 2 years of experience developing AI-enabled applications.
  • Experience working in a pharmaceutical organization.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech

Pfizer Chennai, Tamil Nadu, IND Office

Chennai, India

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account