Manage projects in non-voice BPO, finance & accounting processes, overseeing teams and ensuring effective client management and SLA/KPI controls.
Education Mandatory: Graduate in Management with Commerce Background Desirable: M Com, CA OR CA (Intermediate) MBA Finance Experience 10-14 years of experience in Project Management in the non-voice BPO industry and preferably in Finance & Accounting process. Should have handled teams of sizes ranging from 5 to 50, with TL’s & PL/AM’s reporting into him/her Technical Competencies: (Job related) Knowledge of Accounts basic and Fundamentals Strong domain knowledge in at least 2 of the 3 towers of FAO: AP/AR/GL Knowledge of all applications used in the process Should create a baseline documents for referencing future projects Should have worked extensively on MS Office Should possess ERP knowledge SLA/KPI controls Strong customer management skills + internal stakeholders Soft Skills: (Job related) Excellent Communication & Interpersonal skills Effective client management Excellent People Management skills Excellent Analytical skills
Top Skills
Erp
MS Office
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
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To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
