Manage coal sales and contract administration operations, including SAP sales orders, transit passes, E-Way bills, stock verification, dispatch coordination, customer and mine-owner communication, vendor and transporter coordination, billing reconciliation, fund transfers, and MIS reporting. Conduct stockyard and railway siding visits, secure reject-coal disposal approvals, and oversee digital solution implementation, adoption, training, and performance optimization.
Responsibilities
Customer Account Management:
- Ensure timely replies to letters from MDO and Mine Owner for effective communication and relationship maintenance.
- Drive the creation of washed and reject coal sales orders in SAP to streamline the sales process.
- Coordinate the generation of transit passes on the Mining online portal for all dispatches to ensure compliance with regulatory requirements.
- Ensure the generation of E-Way bills for all coal shipments to maintain regulatory compliance.
Site Visits and Inspection:
- Conduct periodic visits to the coal stockyard, reject coal stock, and railway siding yard along with customers to oversee operations and address any concerns.
- Prepare all necessary documents for verification and obtain approval for the disposal of washery reject coal from relevant authorities.
- Coordinate with MDO for monthly reject stock verification to ensure compliance with the annual sales plan.
- Coordinate with transporters and vendors for HEMM and truck arrangement for scheduled dispatches.
Stakeholder Coordination and MIS:
- Coordinate with internal customers daily to fulfill contractual obligations and meet customer requirements for coal dispatches.
- Ensure the preparation of daily, weekly, and monthly coal dispatch/stock MIS reports and share them with the Mine Owner and top management for transparency and decision-making.
- Ensure the reconciliation of billing details related to coal dispatches from the wharf to maintain accuracy and transparency in financial transactions.
- Ensure timely processing of all vendor bills related to coal dispatch operations to maintain smooth vendor relations and avoid delays in payments.
- Follow up and ensure all fund transfers from mine owner through the booking of mining fees expenses in SAP for accurate financial reporting and compliance.
- Perform any other duties assigned by the manager related to day-to-day operational issues to ensure smooth functioning of coal sales operations.
Implement and Manage Digital Solutions:
- Develop and execute digital initiatives that support business objectives, ensuring alignment with the company’s digital strategy.
- Innovate by identifying and integrating new digital tools and platforms to streamline processes and enhance team productivity.
- Coordinate with department heads to ensure seamless adoption of digital solutions, providing training and support as necessary.
- Monitor the performance of digital tools, gathering feedback and making adjustments to optimize outcomes.
Education
- Bachelor's degree in engineering or Commerce / Business or related field
- Master's degree preferred.
Experience
- Minimum of 15 years of relevant experience.
- Good understanding of managing complex contracts and negotiations.
- Good stakeholder management skills and communication skills.
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