Senior Manager - Facilities Planning

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We are India’s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers.
We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things.
We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.
We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodations you may need.
Culture and Values
Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.
https://www.transunion.com/privacy/global-job-applicant
What is excitement and passion for us?
We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.
Dynamics of the Role
This position is responsible for managing day to day operations of the TU CIBIL Mumbai and Gurgaon Facilities, including all aspects of hard and soft FM Services, interaction with internal and external key stakeholders, physical security, projects, risk and compliance, on site events, budget relating to area of responsibility and providing general support to local leadership and teams for smooth running of the premises, in line with TU standards and policies

What You'll Bring:

• Manage Mumbai Real Estate and Facilities operations and coordinate team and vendor activities
• Engage the landlord and vendors as needed to support office maintenance, utilities, security, janitorial, associate transportation, events, Travel & Visa services and Cafeteria services etc. Develop and maintain good working relationship and act as a liaison between TU and the vendor for information exchange and problem resolution. Continually evaluate vendor performance for contract compliance and data analysis for contract renewals
• Responsible for managing on site events, liaising with business to gather and implement Ensure supplier relationships in place for F&B arrangements, liaise with GT to ensure AV equipment is functioning
• Responsible to monitor Expense and Capital budgets. Handles general accounting tasks, such as accounts payable, payroll, petty cash, and budgeting, as well as any project budgets. Should be knowledgeable about COUPA or any other PO processing tool.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• To closely monitor the occupancy planning, engaging with leads to monitor headcount fluctuation, neighborhood and seating allocation to maximize usage
• Support Procurement activities for all functions (HR, IT, Facilities) Additional tasks as needed to support the business.
• Oversees and supervises the quality of work for the team to ensure that all tasks are performed correctly, efficiently, and effectively. Conducts and documents regular facilities inspections, recommends maintenance, mechanical, electrical, and facility design modifications, Checks completed work by vendors and contractors
• Documentary support for Business Continuity plan updates, Crisis Management Team coordination, Crisis Connect coordinator and lead Safety Team. On- site training to IFM teams.
• Ensure all standard TU policies and processes are adhered to
• Seek Employee Feedback and Address Concern
• Implement and maintain health and safety procedures in the office. Dealing with emergencies as they arise
• Back up for Head of Admin and Facilities in their absence

Impact You'll Make:

Experience and Skills

• Qualification: Master’s degree in Business Administration or a related field
• Minimum 10+ years of relevant experience
• The duties and responsibilities described above are the essential functions of the job. 
• The qualifications below are representative of the knowledge, skills, and/or abilities required. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have excellent verbal and written communications skills to communicate effectively with all levels within the organization, in addition to outside vendors. 
• A candidate with experience managing events would be an advantage
• The incumbent should also have a working knowledge of PCs and their applicable software packages. 
• The position functions in a typical office environment, the building or throughout the TransUnion complex, as necessary.  Some exposure to noise, dust and temperature variations. 

Essential Competencies

Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor.

Driving innovation – A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking.

Business Acumen – Spends time to ensure understanding of the business and aligns accordingly.

Change agent – Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner.

Execution champion – Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solutioning approach

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Specialist III, Facilities Planning