The Senior Manager, QA Operations leads quality assurance for digital marketing, focusing on automation, process improvement, and strategic governance, while mentoring a QA team and enhancing customer satisfaction.
Job Description:
The Senior Manager, QA Operations leads centralized Quality Assurance for digital marketing initiatives, driving automation, innovation, and continuous process improvement. This role provides strategic direction to the QA function, ensuring efficient, high-quality, and compliant delivery across all projects.
Key Responsibilities
- Drive Automation & Innovation: Lead the adoption of QA automation tools, frameworks, and technologies to enhance testing efficiency and accuracy.
- Process Optimization: Continuously review and refine QA processes to improve speed, quality, and consistency across deliverables.
- Strategic Leadership: Align QA operations with organizational goals, promoting a culture of excellence, accountability, and innovation.
- Governance & Efficiency: Establish strong governance models to ensure operational efficiency, compliance, and timely delivery.
- Stakeholder Management: Build strong partnerships with cross-functional teams to ensure QA standards are embedded early in the project lifecycle.
- Risk & Quality Management: Proactively identify risks, implement mitigation plans, and maintain high-quality standards across all deliverables.
- Performance Insights: Present performance metrics and quality insights to leadership for data-driven decision-making.
- Team Development: Mentor and develop QA managers and team members to enhance capability, ownership, and career growth.
- Best Practices & Trends: Monitor industry trends, bringing in modern QA practices and emerging technologies to improve outcomes.
- Customer Focus: Lead initiatives to enhance customer satisfaction through improved quality and reliability.
Qualifications
- Experience: 10+ years of QA experience, including leadership of large, distributed teams.
- Expertise: Strong background in QA automation, process improvement, and quality governance.
- Skills: Excellent analytical, communication, and leadership skills with proven ability to drive change and innovation.
- Preferred: Experience in QA for digital marketing environments, with a focus on automation, innovation, and results in fast-paced settings.
Core Competencies
- QA Automation & Innovation
- Process Optimization & Continuous Improvement
- Strategic Planning & Governance
- Stakeholder Engagement & Communication
- Leadership & Team Development
- Quality Metrics & Risk Management
- Industry & Technology Awareness
Location:
ChennaiBrand:
ParagonTime Type:
Full timeContract Type:
PermanentTop Skills
Qa Automation Tools
Qa Frameworks
Similar Jobs
AdTech • Marketing Tech • Software
The Senior Manager, QA leads centralized Quality Assurance for digital marketing, focusing on automation, process improvement, and strategic direction for high-quality project delivery.
Top Skills:
Digital MarketingFrameworksQa Automation Tools
Aerospace • Digital Media • Information Technology • Internet of Things • Mobile • Software
Lead orchestration, automation, and service-assurance initiatives across SES IT; manage test environments, vendor deliverables, Level-3 support, deployments, demos, training, and cross-team coordination to ensure highly available production systems and improved operational efficiency.
Top Skills:
Amdocs AnnAmdocs ArmAmdocs OdoAmdocs OndAmdocs Oni-SAmdocs OsoAWSAzureBssCRMDataminerKafkaKubernetesMicrosoft AccessExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft VisioMicrosoft WordNetcoolOssPostmanRest ApiTeoco HelixTmf
Aerospace • Digital Media • Information Technology • Internet of Things • Mobile • Software
Develop, test, document and maintain backend operational software for satellite fleet and ground station orchestration. Ensure code quality, automated BDD testing, CI/CD pipelines, and support product transition into operations.
Top Skills:
Python,Numpy,Scipy,Pandas,Jupyter,Pytest,Matplotlib,Go,Java,Rust,Git,Linux,Postgresql,Mysql,Mongodb,Nosql,Kafka,Rest,Grpc,Zmq,Tcp/Ip,Apache,Nginx,Virtualization,Containerization,Kubernetes,Aws,Azure,Google Cloud,Ci/Cd,Bdd
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
