The purpose of this role is to lead a team of resource managers who manage supply and demand across a Service Line or within a certain discipline. They have accountability for executing strategies to meet resourcing needs for our client and functional teams. They will partner and collaborate with growth, HR, finance, operations and talent acquisition to staff teams timely and ensure excellence in client delivery.
Job Description:
Key responsibilities:Understands and communicates the impacts (financial, client relationship, skill) of applying one resource over another or removing a resource from workLeads resource meetings to understand impacts to resource needs (new projects, timeline movement, etc.) and facilitates risk/issue mitigationsManagement responsibility for 1-3 Resource Managers, Specialists and/or Resource CoordinatorsProactively reviews opportunity pipeline to create and understand the picture of upcoming demandEngages and provide hands on support, troubleshoot and guidance to teams across Operations, Offshore and service line teams in terms of resource delivery and placement from all fulfilment channelsEstablishes reporting and monitoring requirements; Proactively reviews staffing data and develops and communicates meaningful insights on trends, forecasts, opportunities for improvement and areas of concern; provides suggestions for improvementIdentifies need for freelance and external talent and work with Talent Acquisition to provide input and handle escalationsLiaises between Account, service line leadership, recruiting, HRBP, Operations for applicable supply and demandManaging key stakeholder relationships and acting as a trusted advisor on resourcing/deployment matters, sharing best practice and advice on people deployment challenges and proactively working to re-balance professionals who are above / below utilisation targetsResolves staffing conflicts to the satisfaction of all parties, which may include identifying creative staffing alternatives and negotiating with projects and resources
Location:
Chennai
Brand:
Paragon
Time Type:
Full time
Contract Type:
Permanent
What We Do
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next
