Lead target operating model design and internal transformation efforts: run as‑is diagnostics, redesign processes for scalability and governance, mitigate operational risk, build financial models and GTM frameworks, craft executive‑level presentations, and drive cross‑functional execution with senior stakeholders to improve profitability and scale.
- Strategic Storytelling: Exceptional ability to craft executive-level presentations and pitchbooks; capable of synthesizing dense data into a compelling, C-suite-ready narrative.
- Analytical Rigor: Deep expertise in financial modelling, unit economics analysis, and structuring complex growth frameworks from scratch.
- Stakeholder Management: High emotional intelligence with a proven track record of influencing senior leadership and driving consensus across matrixed organizations.
- Autonomy & Execution: A self-starter who thrives in ambiguity, capable of taking a high-level directive from leadership and autonomously driving it to completion.
1. Target Operating Model (TOM) Design & Risk Mitigation (Must have)
- Lead comprehensive "As-Is" diagnostic studies of existing business processes, evaluating them for scalability, governance, and long-term viability.
- Analyze the downstream impact of process mechanics on talent acquisition, gross margin profiles, and overarching client relationship management.
- Design and implement proactive remediation strategies to mitigate operational risks, eliminate bottlenecks, and safeguard project profitability.
2. Internal Transformation & Business Optimization (Must have)
- Spearhead complex internal transformation initiatives aimed at optimizing operational functions and scaling the business to meet aggressive growth targets.
- Re-engineer internal processes and operating models using lean, agile, or first-principles methodologies to drive cross-functional efficiency.
- Partner with delivery and operations leaders to ensure that strategic recommendations are flawlessly executed and actively tracked against financial and operational KPIs.
3. Go-to-Market (GTM) Strategy & Commercial Advisory (Nice to have)
- Architect end-to-end growth frameworks and strategic pitchbooks to expand the existing line of business and win new, high-value advisory engagements.
- Build robust financial models, business cases, and pricing strategies to support client onboarding and evaluate the profitability of new strategic asks.
- Develop compelling thought leadership and transformation frameworks that position the firm as a premier advisory partner in the healthcare and payment integrity space.
- Top-Tier Background: 6–9 years of total experience, with a mandatory tenure at a premier strategy consulting firm (MBB) or the strategy arm of a Big 4 (e.g., Monitor Deloitte, EY-Parthenon, Strategy&).
- Education: MBA from a Tier-1 institution (IIMs, ISB, XLRI, or global equivalents).
- Domain Nuance: Prior exposure to Healthcare, Life Sciences, or Financial Services/Payment Integrity is preferred but not mandatory for a candidate with an exceptional consulting toolkit.
EXL Chennai, Tamil Nadu, IND Office
Chennai, India
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