Our Company
We're Hitachi Vantara, the data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we're laying the foundation for our next wave of growth. We're looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
The Role
We're looking for expert in Advanced NetApp L3 level support, CVO ONTAP, ITIL processes (Change Management, Problem Management) and experience in implementing automation. The role requires advanced troubleshooting skills and the ability to optimize NAS systems for high-performance operations.
Location: Hyderabad (Work from Office)
Key Responsibilities:
- Provide L3-level support for NetApp CDOT in a NAS environment, ensuring high availability and performance.
- Demonstrate in-depth expertise in NetApp C Mode, including cluster configuration, SVM/volume-based replication, LIFs setup and storage efficiency implementation.
- Manage and troubleshoot SMB/CIFS shares, NFS exports and dual protocol shares, ensuring seamless data access and performance.
- Perform performance analysis, troubleshooting and root cause analysis (RCA)using tools like NetApp Active IQ Manager, OCUM and OnCommand System Manager.
- Plan and execute patch/microcode upgrades and data migration from other storage arrays to NetApp C Mode, following ITIL Change Management
- Lead Problem Management activities, including identifying, diagnosing and resolving complex storage issues.
- Implement automation solutions to streamline storage operations, improve efficiency and reduce manual efforts.
- Configure and manage Cluster Aggregates, Volumes, Qtrees, Snapshots and SVMs, adhering to industry best practices.
- Collaborate with vendors and cross-functional teams to resolve complex technical issues and ensure smooth operations.
- Mentor BAU support teams, contribute as an individual contributor and translate business requirements into scalable technology solutions.
- Willingness to work in 24x7 shifts, including nights, as required.
Key Skills and Experience:
- 7+ years of hands-on experience with NetApp CDOT (ONTAP)
- HNAS knowledge is a plus.
- Expertise in ITIL processes (Change Management, Problem Management).
- Hands-on experience with CVO ONTAP (Cloud Volumes ONTAP).
- Candidate with B. E/ B. tech/ M.Sc. or equivalent degrees are preferred
About us
We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.
#LI-RS1
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
