Senior Product Associate - Tech Risk & Controls | Cybersecurity

Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in the Cybersecurity and Technology Controls organization, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Supports all team risk and security requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Operates with a customer driven focus and leverages risk methodologies to convey the business and client needs into feature-level requirements within product backlogs
• Coordinates UAT sessions and sign off with users
• Assists with the acceptance criteria and results in UAT, raising critical bugs as a matter of urgency
• Attends all SCRUM ceremonies and ensure preparedness to avoid development delays, and supports product releases prior to, during, and post deployment
• Partners and builds relations with users, product leads, architects, and engineers to illustrate strategy in reducing risk and meet stakeholder needs

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Knowledge of Governance, Regulatory, and Technology Risk and Controls
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Knowledge of data analytics and data literacy
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, documentation, and value management
• Familiarity with user acceptance testing (UAT)
• Proficiency in creatively resolving problems and conflicts while developing unique solutions, with a proven track record in complex decision-making
• Proficient knowledge in Agile and Scrum methodologies including Jira or Confluence
• Experience producing product artifacts including use cases, user stories, product requirements, user journeys, high-level wire frames, roadmaps, product overviews
• Proven ability to build strong partnerships with business, operations, technologists, and external vendor partners

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience designing QlikSense dashboards

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.