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Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Join us to shape the future of ATM products and drive ongoing success.
As a Senior Product Associate in consumer and community Banking , you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Lead and manage ATM Channel Product initiatives, delivering new customer and banker capabilities and ongoing support for the ATM channel.
Job Responsibilities
Required Qualifications, Capabilities, and Skills
Preferred Qualifications, Capabilities, and Skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Join us to shape the future of ATM products and drive ongoing success.
As a Senior Product Associate in consumer and community Banking , you will leverage your expertise in product development and optimization to make a significant impact. Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Lead and manage ATM Channel Product initiatives, delivering new customer and banker capabilities and ongoing support for the ATM channel.
Job Responsibilities
- Partner with the Product Manager to identify new product opportunities through user research and discovery.
- Plan for upstream and downstream implications of new product features on the overall product experience.
- Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap.
- Analyze, track, and evaluate product metrics, working to time, cost, and quality targets across the product development life cycle.
- Write requirements, epics, and user stories to support product development.
Required Qualifications, Capabilities, and Skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area.
- Proficient knowledge of the product development life cycle.
- Experience in product life cycle activities including discovery and requirements definition.
- Developing knowledge of data analytics and data literacy.
Preferred Qualifications, Capabilities, and Skills
- Support Agile methodology with prior experience in a Scrum team role.
- Experience working in a highly matrixed, complex organization.
- Exceptional time management skills, strong organization, and prioritization required.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
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