As a Senior Product Associate, lead product development and optimization in Home Lending through user research, metric analysis, and collaboration with cross-functional teams.
Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most
innovative financial organizations.
As a Senior Product Associate in Home Lending, you contribute to the team by leveraging your expertise in product development and optimization to make a significant
impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings Collaborate closely
with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most
innovative financial organizations.
As a Senior Product Associate in Home Lending, you contribute to the team by leveraging your expertise in product development and optimization to make a significant
impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings Collaborate closely
with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area with overall experience to be at least 8+ years.
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Demonstrated ability to lead projects to completion and drive business impact.
- Ability to work independently and take initiative in a fast-paced environment.
- Strong collaboration skills with experience working with technology and design teams to shape features according to user needs.
- Deep understanding of the \"Why\" behind product decisions and the ability to articulate this to stakeholders.
- Strong problem-solving skills with the ability to think strategically and execute methodically.
- Excellent written and verbal communication skills, with the ability to write clear and concise requirements, epics, and user stories.
Preferred qualifications, capabilities, and skills
- Familiarity with data analytics tools and techniques, with a developing knowledge of data literacy.
- Understanding of financial products and services, particularly in the home lending domain, is a plus.
- Passion for innovation and continuous improvement, with a track record of implementing new ideas and solutions
- Experience in Prompt Engineering and understanding of Gen AI
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Top Skills
Data Analytics
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