Senior Product Delivery Associate - Transaction Utility

Job Description
Join us to transform visions into market-ready products, advancing your career in a dynamic environment.
As a Senior Product Delivery Associate within the Digital Utilities team, you are trusted to deliver a critical platform enabling real-time sharing of customer and financial product data across the enterprise, bringing elevated customer experiences through data consistency. You will collaborate across multiple systems and applications within Chase, working closely with engineers, architects, data scientists, other product owners, and business leaders.
Job Responsibilities

• Collaborate with the Product Delivery Manager to execute key delivery tasks and boost efficiencies.
• Support change management activities across functional partners, ensuring adherence to risk, controls, compliance, and regulatory requirements.
• Raise blockers and impediments to manage dependencies and ensure adequate resources.
• Drive the product roadmap for core features and components, influencing the Customer & Financial Product Utilities platform.
• Manage key relationships with engineering, architecture, and diverse product teams to drive integration and influence results.
• Communicate effectively and frequently, sharing progress, insights, strategy, and roadmap broadly.
• Solve technical and customer problems by understanding technologies and approaches to drive objectives.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management or a relevant domain area.
• Demonstrated performance in product management or relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.
• Ability to articulate user needs clearly, both verbally and in writing.
• Experience in product management and feature definition/ownership with exposure to large-scale product management.
• Deep analytical skills to uncover end-to-end logic and functionality of a process and identify comprehensive test case scenarios.

Preferred Qualifications, Capabilities, and Skills

• Developed knowledge of the product development life cycle.
• Advanced knowledge of JPMorgan Chase businesses, processes, and the underlying technological infrastructure.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.