ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
The Senior Product Manager (SPM) will drive the successful execution and delivery of a portfolio of digital products, ensuring strong alignment between business needs, technology capabilities, and operational readiness.
This role demands hands-on product ownership, deep executional discipline, and the ability to influence and collaborate across cross-functional teams to deliver quality outcomes. The ideal candidate thrives in structured delivery, balances execution with sound product judgment, and has experience operating in complex, regulated environments
Key Responsibilities
- Own end-to-end product delivery across assigned portfolio — from requirements and prioritization to launch and post-release optimization.
- Collaborate closely with engineering, business, testing, compliance, and operations teams to ensure smooth execution and timely delivery.
- Translate business needs into clear, actionable product requirements and success metrics.
- Ensure roadmap commitments are met through disciplined execution, transparency, and proactive risk management.
- Drive continuous improvement by capturing stakeholder feedback, conducting retrospectives, and refining delivery processes.
- Support business case development and contribute to portfolio planning and resource prioritization.
- Foster collaboration across functions, promoting accountability and a shared sense of ownership.
- Mentor product managers and business analysts, raising the bar for product craft, delivery quality, and stakeholder engagement.
- Leverage data, automation, and emerging technologies (including AI) to improve efficiency and product outcomes.
Qualifications
- 15 years of total experience, including 8-10 years in Product Management with proven delivery ownership of enterprise-grade products.
- Strong grounding in product lifecycle management, agile delivery, and execution governance.
- Prior experience in healthcare, pharma, or CRO organizations preferred, but not mandatory, knowledge of pharmacovigilance or safety systems is a plus.
- Skilled in working with distributed global teams, managing dependencies, and driving results in matrixed environments.
- Strong stakeholder management and communication skills with the ability to influence across levels.
- Sound analytical and problem-solving skills, with a focus on measurable impact and operational excellence.
- Technical and functional fluency — able to partner effectively with engineering and business leaders alike.
#LI-SG1
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Top Skills
ICON plc Chennai, Tamil Nadu, IND Office
200 Feet Radial Rd, MCN Nagar Extension, Chennai, Tamil Nadu, India, 600097
