The role involves validating product releases, pioneering AI-powered testing methods, ensuring quality through analytics, and collaborating with product teams to enhance user experience.
We’re looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers. This role is embedded in the Product organization, focusing on real-world quality validation, analytics-driven issue detection, and automation of customer journeys.
Responsibilities
- Ensure end-to-end quality of product features
- Apply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverage.
- Develop and maintain product test documentation to align with product requirements.
- Validate key user flows. Run Customer Journey Tests (CJM): Simulate and monitor end-to-end user flows (registration, login, payments, core product flows) on production.
- Monitor product health: Check metrics, dashboards, and analytics to spot anomalies or quality issues after launch
- Support fast iteration: Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use cases.
- Perform cross-platform testing (desktop, mobile web, native apps).
- Collaborate with product managers and designers to define acceptance criteria and ensure clear test coverage.
- Investigate and reproduce customer-facing issues; document findings with clarity and precision.
- Monitor product releases, participate in sprint ceremonies, and contribute to release go/no-go decisions.
- Support localisation and regulatory testing for multiple jurisdictions.
- Advance English (C1+) (for reading documentation, reporting, and communication).
- Possibility to work in CET time zone (+/- 1 hour).
- 5+ years experience in software testing, QA, or product operations with a strong focus on customer experience.
- Specialized or close to specialized education (preferably technical)
- Availability of certificates of training, completion, additional courses, etc.
- Solid understanding of analytics tools (e.g., Amplitude, GA, Mixpanel, or similar)
- Ability to design and execute practical, outcome-driven test cases without over-engineering.
- Strong collaboration skills; comfortable working directly with product managers, engineers, and stakeholders.
- Proactive mindset; you don’t just report issues, you help define what good looks like
Additional Application Requirements:
- Candidates must attach a cover letter highlighting their main professional achievements over the past two years. (The cover letter should not exceed one A4 page in length)
- Recommendations from previous employers will be considered a strong advantage.
- Fixed salary + KPI bonus
- Flexible work schedule
- Fully remote work format
- Opportunity to work in a dynamic and rapidly developing field
Top Skills
Ai Testing Tools
Amplitude
Analytics Tools
Cross-Platform Testing
Ga
Mixpanel
Similar Jobs
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Engineering Sourcing Recruiter will strategically source and engage senior-level technical talent in India, collaborating with hiring managers to support Apollo.io's growth.
Top Skills:
Boolean SearchGemGreenhouseLinkedin Recruiter
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
Lead the Dialer product strategy and roadmap, enhance user engagement, and drive adoption while aligning cross-functional teams for a streamlined experience.
Top Skills:
AISaaS
Machine Learning • Natural Language Processing
Welo Data seeks candidates fluent in Simplified Chinese for remote AI data labeling, evaluation, and instruction tasks, offering flexible hours.
Top Skills:
AIDigital Tools
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.