Senior Project Manager

The Role: 

Responsible for the coordination, adaptation and implementation of the production process from brief through to final production phases. Our Project Manager are super-organised and adept multi-taskers. Supporting Project Management lead, Team Lead (when applicable), and Project Managers in efficient running of accounts and the department.  

Reporting lines and key stakeholders 

• This role reports to the Print Project Management Lead (if no Team Lead in place). 

• You will work closely with internal stakeholder (e.g. Production studio/Client service), and external stakeholder (e.g. creative agencies, clients and technical third party). 

Key Responsibilities (to include, but not limited to): 

• Manage projects from start to finish (e.g. dissecting initial brief, writing brief, managing feedback and delivery, in relation to jobs, projects and campaigns. Ability to manage all stages. 

• First point of contact for your primary accounts and/or any assigned projects across the department. 

• Accountable as the project owner.   

• Ownership when there are issues/queries to resolve and for internal/external stakeholders. 

Operational 

• Challenge and review the current ways of working for your primary account. 

• Support onboarding news brands and/or clients. 

• Support Account transitions to different global studios (e.g offshoring). 

• Support on setting up workflow documentation. 

• Support for other documentation (e.g. training document)  

• Support the Print Project Management Lead and/or Senior PM/Team Lead on any set tasks. 

• Manage other adhoc requests as and when required. 

Communication 

• Key person liaising with internal/external stakeholder for your primary account. 

• Point of contact for HWW hubs and external stakeholders/third party when applicable 

• Along with the team, be a point of contact to the Global Studio when required 

• Leading all calls with internal and external stakeholders when required. 

Finance 

• Estimating projects and individual jobs plus reconciliations 

• Manage finance from, job creation, estimating, budgeting, revenue recognition & billing, raising PO’s, all as required. 

• Initiate and oversee billing if required. 

• Update finance tracker and reporting tracker as applicable. 

Tools 

• Use of internal production tools such as workflow management, job management systems, trackers and finance and reporting tools.  
• Use of external project management tools, (For example, Smartsheet's, Monday, Miro Board, etc) where applicable 

Requirements:  

• Technical understanding and competency of ‘Static production’ (e.g. Press, OOH, POS, Shopper, Brochures, Literature, Social, Digital and Presentations) in relation to Creative, Retouching, Mastering and Adaptation & Localisation.  

• Proven experience of working in a Static Production project management role (3 years +) 

• High level of IT literacy, including use of Acrobat, Office 365 (e.g: Microsoft excel, Microsoft PPT, Microsoft word, Microsoft outlook, Microsoft teams…) 

• Strong numeracy skills (e.g. excel formular, cost estimate in excel) 

• Excellent prioritisation, time management and attention to detail. 

• Proactive, decision-making ability. 

• Resilience and ability to work under pressure (e.g. time management and attention to detail, plan and prioritise your own work) 

• Problem solving skills (e.g. identify challenges and giving solutions) 

• Experience of managing and servicing international accounts in multiple markets with multiple stakeholder’s desirable 

• Fluent oral and written English essential, other languages desirable 

• Good spoken and written communication skills 

• Strong interpersonal skills 

• A responsible attitude 

• Flexible with ever changing goal posts/ environments 

• Calmness under pressure 
• Accuracy with record keeping  

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