About the company
Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions, requiring powerful algorithms—AI—to optimize their supply chain operations. Yet, most organizations struggle to leverage supply chain AI at scale. Traditional solutions present two flawed choices:
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Buying off-the-shelf point solutions, which are rigid and limited in scope.
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Building AI capabilities in-house, which demands immense investment and expertise.
That is—until now. (Cue dramatic music.)
Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds when companies weigh the decision to buy or build:
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Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more. (Buy)
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A platform-first approach that empowers both business and technical users with end-to-end composability—leveraging no-code tools, their own code, or even forking our code to build and refine decision intelligence. (Build)
With Lyric, enterprises no longer have to choose between flexibility and speed—they get both.
The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.
Today, a growing number of Fortune 500 companies—including Smurfit WestRock, Estée Lauder, Coca-Cola, Nike, and more—are innovating on their own terms with Lyric. After an incredible 2024, we expect 2025 to be an even bigger rocket ship, and we can’t wait to see what our customers—both current and future—are empowered to build with us next.
Job Overview
As a Senior Revenue Operations Specialist at Lyric, you will play a pivotal role in driving operational efficiency across our revenue-generating teams. You will work closely with Sales, Marketing, and Customer Success to streamline processes, manage data, and implement tools that support revenue growth. This role is critical for optimizing our go-to-market strategies and ensuring alignment across departments.
Key Responsibilities
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Process Optimization: Streamline and automate workflows across Sales, Marketing, and Customer Success to improve operational efficiency.
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Data Management & Reporting: Manage CRM and other relevant systems to ensure accurate data collection and reporting. Generate insights and dashboards to track KPIs.
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Cross-Functional Collaboration: Work with Sales, Marketing, and Customer Success teams to ensure alignment on goals, strategies, and performance metrics.
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Tech Stack Management: Evaluate, implement, and maintain tools that improve revenue team productivity (e.g., CRM, marketing automation, sales enablement tools).
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Revenue Analytics: Analyze data to identify bottlenecks and opportunities for improving revenue performance. Provide actionable insights to leadership.
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Forecasting & Planning: Support revenue forecasting and assist in building revenue models to guide business decision-making.
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Strategic Projects: Partner with leadership on strategic initiatives, including market expansion, pricing strategies, and customer segmentation.
We are looking at someone with 6+ years of experience.
