About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
We are looking for an experienced Senior Salesforce CPQ Analyst to lead the design, configuration, and optimization of Salesforce CPQ and Sales Cloud solutions. The ideal candidate will have strong functional expertise in product configuration, pricing, discounting, quoting, and approval workflows, combined with deep understanding of Sales Cloud processes. This role will partner with business and technical teams to streamline quote-to-cash operations and maximize Salesforce CPQ capabilities.
Here's a closer look at this key role:
- Collaborate with Sales and Operations teams to analyze and document business requirements for quoting, pricing, and approval processes.
- Lead functional workshops to gather and define requirements aligned with Salesforce CPQ best practices.
- Configure and manage Salesforce CPQ including:
- Design scalable, user-friendly quote-to-cash processes integrated with Sales Cloud.
- Leverage Salesforce OOTB capabilities (flows, automation, validation rules, record types, reports, and dashboards) to streamline operations.
- Collaborate with developers and architects to design and deliver integrated solutions.
- Manage functional testing, UAT coordination, and deployment support.
- Maintain detailed functional and configuration documentation.
- Stay updated on Salesforce releases and CPQ roadmap to recommend feature adoption and process improvements.
- Bachelor’s degree in Business, Computer Science, Information Systems, or related field.
- 4+ years of Salesforce functional experience, including extensive work in Salesforce CPQ and Sales Cloud.
- Strong expertise in product modeling, pricing strategies, discounting, approvals, and quote management.
- Proven ability to configure Salesforce CPQ end-to-end, including complex pricing and bundling scenarios.
- Hands-on experience with Salesforce flows, validation rules, and process automation.
- Salesforce CPQ Specialist Certification – mandatory.
- Salesforce Sales Cloud Consultant Certification – preferred.
- Excellent communication, requirements facilitation, and stakeholder management skills.
- Strong analytical and problem-solving mindset with attention to detail.
- Experience using AI tools to enhance productivity, innovation, or problem-solving.
- Excellent communicator, skilled at gathering business requirements and translating them into technical solutions.
- Proven problem-solving and analytical skills; comfortable with process improvement and automation.
- Experience building reports and dashboards tailored to various business needs.
- Ability to manage multiple priorities in a high-growth, frequently changing environment.
Nice to Have
- Salesforce Administrator Certification.
- Familiarity with Service Cloud or Agentforce – good to have, not mandatory.
- Experience with ERP or billing system integrations.
Click here to read our International Applicant Privacy Notice.
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-PJ1 #LI-Hybrid #BI-Hybrid
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
