We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.
We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.
As a Senior ServiceNow Developer, you will be responsible for leading a cross-functional team in the design, development, and implementation of ServiceNow solutions. This role demands strong technical expertise in ServiceNow and proven leadership capabilities to drive high-quality project outcomes and ensure alignment with client goals.
- 6+ years of hands-on experience in ServiceNow development and administration.
- 2+ years in a leadership or team lead role with demonstrated project success.
- Deep understanding of ServiceNow architecture and modules (ITSM, ITOM, CMDB, etc.).
- Proficient in scripting (JavaScript), REST/SOAP integrations, UI policies, business rules, and workflows.
- Experience with Agile methodologies and project tracking tools like Jira.
- Strong communication skills and the ability to engage with technical and non-technical stakeholders.
Responsibilities
- Lead and mentor a team of ServiceNow developers in delivering complex solutions across modules like ITSM, ITOM, HRSD, and CSM.
- Architect and design scalable ServiceNow implementations tailored to client business needs.
- Drive end-to-end development lifecycle: requirements gathering, system configuration, custom development, testing, and deployment.
- Collaborate with business analysts, project managers, and QA teams to ensure high-quality delivery.
- Establish development best practices and ensure code quality via reviews and performance testing.
- Ensure compliance and security standards within the platform.
- Promote continuous improvement by identifying opportunities for optimization and automation.
- Monetary compensation
- Year-end Bonus
- IMSS, AFORE, INFONAVIT
- Major Medical Expenses Insurance
- Minor Medical Expenses Insurance
- Life Insurance
- Funeral Expenses Insurance
- Preferential rates for car insurance
- TDU Membership
- Holidays and Vacations
- Sick days
- Bereavement days
- Civil Marriage days
- Maternity & Paternity leave
- English and Spanish classes
- Performance Management Framework
- Certifications
- TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
- Taquitos Rewards
- Amazon Gift Card on your Birthday
- Work-from-home Bonus
- Laptop Policy
Equal employment
Enroute is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
