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Freshworks

Senior Software Engineer - Backend

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Hybrid
Chennai, Tamil Nadu
Hybrid
Chennai, Tamil Nadu

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Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.

Job Description

Responsibilities:

  • Drive solutions and implementation leveraging different open-source distributed systems and deliver a complete product.
  • Build innovative solutions from scratch and closely work with architects and engineers from other product teams to build solutions and drive adoption.
  • Elicit quality attributes of the system as well as create criteria metrics for the product to establish the success of achieved metrics.
  • Implement and support compliance of self and team to Freshworks compliance and information security processes.

Qualifications

  • Overall, 4-7 years of software development experience.
  • Should have a good knowledge of OOPS concepts. Must be comfortable with Design Patterns and SOLID principles.
  • Expertise in one or more programming languages like Java, Ruby, Python.
  • Strong design skills and ability to design for scale and performance.
  • Strong analytical and problem-solving skills.
  • Extensive experience in Agile methodologies.
  • Good knowledge of SDLC (Software Development Lifecycle).
  • Good understanding of data structures and algorithms

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Freshworks Chennai, Tamil Nadu, IND Office

Global Infocity, Block B 40 MGR Road, Chennai, India, 600 096

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

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