Photon Logo

Photon

Senior Software Engineer - Production Support - India

Reposted One Month Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in India
Senior level
In-Office or Remote
Hiring Remotely in India
Senior level
Provide L1/L2 production support and manage ticketing, monitoring, releases, deployments and DB/ETL issues. Develop automation, perform application upgrades, onboard new applications, and maintain operational runbooks and SOPs.
The summary above was generated by AI

Should have around 3-5 yrs of Experience.
Experience in L1 and L2 production support and ticketing process.
·       Must have Strong understanding of Linux.
·       Good to have knowledge of Windows and PowerShell.
·       Good to have knowledge on Linux shell scripting.
·       Good to have knowledge on Windows, PowerShell and Docker Containerization(Deploy docker images and manage services)
·       Should have knowledge on Release management
·       Should have capability to do product development,  automation and application upgrades.
·       Good to have knowledge on transition skills, SOP preparation and new application onboarding.
·       Should have good Communication skills
·       Should have strong analytical and problem-solving skills.
·       Must take ownership and accountability of a product delivery.
·       Strong Knowledge on ITIL concepts
•    Experience in  production support and ticketing process
•    DB experience - SQL server/Oracle DB(SQL query writing experience-DDL/DML..etc)
•    ETL production support experience-Informatica or SSIS tools
•    Should have knowledge on any monitoring tools(Nagios/eon..etc)
•    must  know any one of scripting language(shell/PowerShell/python)
•    Good to have Azure/Azure data engineering/jboss/WebSphere knowledge
•    Good to have knowledge on any deployment tools (VSTS)
•    Good to have knowledge on SSL certificate management

Photon Chennai, Tamil Nadu, IND Office

DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam , Chennai, India, 600089

Similar Jobs

Yesterday
Easy Apply
Remote or Hybrid
India
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage enterprise customer accounts as a trusted technical advisor, driving platform adoption, measurable business value, and technical ROI. Develop success plans, troubleshoot complex hardware, software, and API issues, manage escalations, conduct root-cause analysis, and lead technical reviews. Collaborate with Sales, Support, Product, and Engineering while communicating effectively with technical and executive stakeholders. Use AI tools to improve customer insights and outcomes, and contribute to knowledge sharing and team development.
Top Skills: AIAPIsGainsightGongInternet Of Things (Iot)JIRAPaasPythonSaaSSalesforceTableauZendesk
Yesterday
Remote or Hybrid
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead product strategy and delivery for Mastercard's In Control virtual card platform. Translate business requirements into technical specs, work with engineering scrum teams, engage regional partners and customers, define platform vision for tokenized and virtual card payments, validate technical delivery, and drive go-to-market and product enhancements to grow B2B and T&E payment adoption.
Top Skills: AgilePayment ProcessingPme FrameworkScrumTokenizationUx/UiVirtual Card Platform
Yesterday
Remote or Hybrid
India
Entry level
Entry level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Tests liquidity risk and regulatory reporting releases across PRA, EBA, HKMA, and US Federal Reserve requirements. Responsibilities include SQL-based data validation, test strategy and execution, defect management, UAT dashboards, requirements gathering, data-gap analysis, issue resolution, and stakeholder communication. The role also supports finance data quality initiatives, regulatory compliance, operating-model transitions, change implementation, and coordination across Finance, Risk, Business, and IT teams.
Top Skills: ExcelMicrosoft PowerpointMicrosoft ProjectMicrosoft VisioMicrosoft WordQuality CentreSQL

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account