The Senior Solution Integrator will manage system integration, product deployment, and troubleshooting while providing tier2 support and documentation preparation.
About this opportunity
This role description is applicable to System Integration Engineer for BCSS SD CN SDU SL Core Networks - Flow Domain1 - Exposure - SES SD.
SES SD (Service Delivery) is dedicated product expert team to work on SES (Secure Entitlement Server) e2e service delivery from SDU CN FD1-Exposure.
SES SD supports Market Area and CU directly on SES pre-sales, deployment and Tier2 support by product expertise. Meanwhile, SES SD having close collaboration with SES RND, to fulfil product quality door and product enhancement/improvement.
What will you do :
• MOP and service delivery documentation preparation • Product deployment, configuration and solution verification• Support system or new solution launch for customer contract• Troubleshooting by reproducing issues in lab, cause analysis and following• Study PC/MRD in each customer's business flow• Feedback to RND on product improvement and product quality assurance • Catch up product update release over release • Continuously enhancement on delivery efficiency by automation• Tier2 support and 7*24 hotline for live site emergency handling (optional)
You will bring :
• 2+ years' experience of System Integration and/or SW product support• Daily working experience on Linux operation, familiar with SUSE or RHEL • Have Network trouble-shooting experience, practice on TCP/IP/HTTP, familiar with OpenSSL/HTTPs • Knowledge of Vitalization and Cloud Native, have working practice on KVM, VMware, CEE/OpenStack, Kubernetes etc • Good Script experience and practice on Python, Shell, or Perl etc• Working experience on DB practice like PostgreSQL, Oracle, MySQL • Understand Telecom Network, including Core, Radio or Access Network• Understand JAVA or C++, be able to read JAVA, Node.JS code（Optional）• Understand LDAP/Diameter /SNMP (Optional)• Have customer solution design experience like HLD, LLD, TOL etc (Optional)
Soft Skills & Others
• Highly customer focus and accountability • Strong learning initiative and Product ownership • Capable with multi-track handling with pressure• Excellent communication and team-work spirit • Fluent English as working language• 10% time on travel (depending on business needs)
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 782788
This role description is applicable to System Integration Engineer for BCSS SD CN SDU SL Core Networks - Flow Domain1 - Exposure - SES SD.
SES SD (Service Delivery) is dedicated product expert team to work on SES (Secure Entitlement Server) e2e service delivery from SDU CN FD1-Exposure.
SES SD supports Market Area and CU directly on SES pre-sales, deployment and Tier2 support by product expertise. Meanwhile, SES SD having close collaboration with SES RND, to fulfil product quality door and product enhancement/improvement.
What will you do :
• MOP and service delivery documentation preparation • Product deployment, configuration and solution verification• Support system or new solution launch for customer contract• Troubleshooting by reproducing issues in lab, cause analysis and following• Study PC/MRD in each customer's business flow• Feedback to RND on product improvement and product quality assurance • Catch up product update release over release • Continuously enhancement on delivery efficiency by automation• Tier2 support and 7*24 hotline for live site emergency handling (optional)
You will bring :
• 2+ years' experience of System Integration and/or SW product support• Daily working experience on Linux operation, familiar with SUSE or RHEL • Have Network trouble-shooting experience, practice on TCP/IP/HTTP, familiar with OpenSSL/HTTPs • Knowledge of Vitalization and Cloud Native, have working practice on KVM, VMware, CEE/OpenStack, Kubernetes etc • Good Script experience and practice on Python, Shell, or Perl etc• Working experience on DB practice like PostgreSQL, Oracle, MySQL • Understand Telecom Network, including Core, Radio or Access Network• Understand JAVA or C++, be able to read JAVA, Node.JS code（Optional）• Understand LDAP/Diameter /SNMP (Optional)• Have customer solution design experience like HLD, LLD, TOL etc (Optional)
Soft Skills & Others
• Highly customer focus and accountability • Strong learning initiative and Product ownership • Capable with multi-track handling with pressure• Excellent communication and team-work spirit • Fluent English as working language• 10% time on travel (depending on business needs)
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 782788
Top Skills
Cee
Diameter
HTTP
Java
Kubernetes
Kvm
Ldap
Linux
MySQL
Node.js
Openssl
Openstack
Oracle
Perl
Postgres
Python
Rhel
Shell
Snmp
Suse
Tcp/Ip
VMware
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