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BNY

Senior Specialist, Production Services Infrastructure Support Analyst

Posted 26 Days Ago
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In-Office
Pune, Mahārāshtra
Senior level
In-Office
Pune, Mahārāshtra
Senior level
Supports enterprise SAN and NAS infrastructure, including storage provisioning, decommissioning, monitoring, incident resolution, change and problem management, and root-cause analysis. Automates storage administration through REST APIs and Python, including LUN provisioning and decommissioning. The role requires collaboration across time zones, major incident ownership, AI solution experience, and willingness to work shifts, weekends, and holidays.
The summary above was generated by AI

We’re seeking a future team member for the role of Senior Specialist to join our Production Services Infrastructure Support Analyst team. This role is located in Pune.

In this role, you’ll make an impact in the following ways: 


  1. Extensive knowledge and working experience in fast paced environment like NetApp-CDOT,EMC - VMAX , Powermax, Pure, XIO, NetApp Storage grid, CISCO MDS, BROCADE
  2. Provisioning, decommissioning of various distributed enterprise and mid-tier SAN and NAS arrays.
  3. Experience in handling Major incident calls and drive towards RCA
  4. Incident/Change and Problem management
  5. Controlled resolution of incidents, problems within agreed service levels including classification, prioritization and initiation of action, identification and determination of root causes and implement of remedies.
  6. Ability to work effectively across time zones and geography
  7. Willingness to work in shifts, weekends and holidays
  8. Individual contributor with atleast 5+ years of experience

To be successful in this role, we’re seeking the following:


  1. API Interaction: Ability to work with REST APIs to integrate tools and automate storage management consoles.
  2. Scripting and Programming Languages: Proficiency in Python for storage automation, API interaction, and creating libraries. 
  3. Performance Monitoring: Using AI-driven tools to automate capacity management, troubleshoot incidents.
  4. Automation of BAU Tasks: Working experience in automating tasks such as LUN provisioning and decommissioning.
  5. Experience in AI solutions.

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Chennai, Tamil Nadu, IND Office

Chennai, India

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