The Senior Staff Engineer will lead the implementation of Adobe Customer Journey Analytics, define measurement frameworks, and provide insights to stakeholders. Responsibilities include data QA, designing CJA solutions, and collaborating with teams for accurate data capture and analysis.
Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Job DescriptionREQUIREMENTS
- Total experience: 9+ years experience
- Strong hands-on experience with Adobe Customer Journey Analytics (CJA)
- Experience in digital analytics across web and mobile applications
- Experience designing customer journey measurement frameworks and KPI models
- Hands-on experience with data views, segments, calculated metrics, and filters in CJA
- Knowledge of event taxonomy, tagging, and identity resolution
- Experience performing funnel, pathing, cohort, and drop-off analysis
- Experience in data QA, validation, and troubleshooting analytics implementations
- Ability to develop dashboards, reports, and actionable insights
- Experience translating business requirements into analytics solutions
- Experience working in Agile and client-facing environments
- Strong analytical, stakeholder communication, and problem-solving skills
- Adobe Customer Journey Analytics certification
- Consulting or professional services experience
- Exposure to experimentation, personalization, or optimization analytics
RESPONSIBILITIES
- Partner with stakeholders to define journey measurement frameworks and KPIs
- Translate business questions into Customer Journey Analytics use cases
- Design and implement CJA solutions across web, mobile, and digital channels
- Configure data views, segments, metrics, and filters
- Enable cross-channel journey analysis including funnels and pathing
- Define event taxonomies and analytics requirements
- Collaborate with implementation teams to ensure accurate data capture and validation
- Perform data QA and troubleshooting to maintain reporting accuracy
- Develop dashboards and deliver insights to support optimization and personalization
- Conduct pre- and post-launch analysis to measure impact
- Contribute to solution design, estimation, and delivery planning
- Act as a trusted analytics advisor to stakeholders
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Top Skills
Adobe Customer Journey Analytics
Agile
Calculated Metrics
Data Qa
Data Views
Digital Analytics
Event Taxonomy
Filters
Segments
Nagarro Chennai, Tamil Nadu, IND Office
AWFIS, 111, Rajiv Gandhi Road, Old Mahabalipuram Road, Kottiwakkam Village, OMR India, Chennai, India, 600041
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