The Senior Staff Engineer will lead Salesforce Service Cloud projects, customize functionalities, and ensure successful application development while collaborating across global teams.
Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Job DescriptionREQUIREMENTS:
- Total experience 10+ years.
- Strong hands-on experience in Salesforce Service Cloud setup, customization, and console development.
- Proficiency in Lightning Web Components (LWC), Aura Components, Apex, and Visualforce.
- Solid knowledge of Salesforce APIs (REST/SOAP), integration patterns, and database concepts.
- Strong skills in SOQL, HTML, CSS, JavaScript for front-end customization.
- Experience in Salesforce Workflow, Process Builder, and automation tools.
- Strong working experience in Salesforce Development.
- Excellent communication and collaboration skills for working across global teams.
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
- Determining and implementing design methodologies and tool sets.
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs.
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Top Skills
Apex
CSS
HTML
JavaScript
Lightning Web Components
Salesforce Apis
Salesforce Service Cloud
SOQL
Visualforce
Nagarro Chennai, Tamil Nadu, IND Office
AWFIS, 111, Rajiv Gandhi Road, Old Mahabalipuram Road, Kottiwakkam Village, OMR India, Chennai, India, 600041
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