Lead configuration, enhancement, and support of Workday HCM modules; gather requirements; design scalable HR solutions; manage releases, testing, and production support; troubleshoot complex functional issues; maintain documentation; mentor team members; drive adoption of Workday features and ensure alignment with HR policies and compliance.
Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,500+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Job DescriptionREQUIREMENTS:
- Total Experience 8+ years
- Strong experience in Workday HCM configuration, maintenance, and support.
- Extensive functional expertise across Workday HCM modules, including: Core HCM, Advanced Compensation, Compensation, Absence, Time Tracking, Benefits, Learning, Recruiting, Candidate Engagement and Talent and Performance
- Strong understanding of Workday HCM business processes, security concepts, organizational structures, and configuration best practices.
- Proven experience gathering business requirements and translating them into scalable Workday HCM solutions.
- Experience configuring and supporting Workday HCM modules throughout the implementation and support lifecycle.
- Hands-on experience with Workday enhancements, releases, testing, production support, and continuous improvements.
- Experience developing and maintaining functional and technical documentation, including business requirements, configuration documents, technical specifications, test plans, process flows, and user guides.
- Ability to ensure Workday HCM solutions align with organizational objectives, compliance requirements, and HR best practices.
- Excellent project management skills with the ability to manage multiple projects and priorities simultaneously.
- Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex functional issues.
- Excellent verbal and written communication skills.
- Ability to communicate technical and functional concepts effectively to non-technical stakeholders and business leaders.
- Strong leadership, stakeholder management, and mentoring capabilities.
- Experience working in Agile development and project delivery environments.
- Workday HCM Certification is preferred.
- Experience supporting global HR processes and enterprise-scale Workday HCM environments is highly desirable.
- Availability to work during US/UK business hour overlap.
- Preferred shift: 1:00 PM – 10:00 PM IST.
RESPONSIBILITIES:
- Lead the configuration, maintenance, enhancement, and support of Workday HCM modules based on business requirements.
- Act as the Functional Subject Matter Expert (SME) for Workday HCM and HR business processes.
- Configure and support Workday HCM modules, including Core HCM, Advanced Compensation, Compensation, Absence, Time Tracking, Benefits, Learning, Recruiting, Candidate Engagement, and Talent & Performance.
- Collaborate with HR, business stakeholders, IT teams, and leadership to gather requirements and design scalable Workday HCM solutions.
- Analyze business processes and recommend system improvements to maximize Workday capabilities and operational efficiency.
- Ensure Workday HCM configurations align with business objectives, compliance requirements, and organizational policies.
- Lead Workday release management activities, including impact assessments, testing, validation, and deployment support.
- Troubleshoot and resolve complex functional, configuration, and system-related issues.
- Develop and maintain functional and technical documentation, including business requirements, configuration documents, technical specifications, test plans, process flows, and user guides.
- Monitor new Workday features and recommend the adoption of relevant functionality, best practices, and process improvements.
- Manage multiple Workday initiatives, enhancements, and support activities while ensuring timely delivery within project timelines.
- Provide leadership, guidance, coaching, and mentorship to consultants and team members.
- Facilitate workshops, stakeholder meetings, solution reviews, and end-user knowledge-sharing sessions.
- Communicate technical and functional concepts effectively to both technical and non-technical audiences.
- Collaborate with IT leadership to ensure Workday HCM solutions align with the organization's overall technology strategy.
- Support Agile delivery methodologies and actively participate in planning, testing, implementation, and continuous improvement activities.
Bachelor's degree in Computer Science, Information Systems, Business Administration, Human Resources, or a related field.
Nagarro Chennai, Tamil Nadu, IND Office
AWFIS, 111, Rajiv Gandhi Road, Old Mahabalipuram Road, Kottiwakkam Village, OMR India, Chennai, India, 600041
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