CSG
Senior Technical Consultant (Policy Network Management)
Job Posted 13 Days Ago
Be an Early Applicant
The Senior Technical Consultant will implement solutions, support network systems, troubleshoot issues, conduct testing, and deliver training for clients.
We are looking for a Senior Technical Consultant to join our Policy & Network Management team. This role is responsible for implementing client solutions, supporting 4G PCRF, 5G PCF, SMSC, USSD, and ensuring high-quality product launches, configuration changes, and technical troubleshooting. The ideal candidate will provide technical expertise, conduct solution acceptance testing, and collaborate with internal and external stakeholders to resolve complex network-related issues.
Key Responsibilities
- Implement client solutions through product launches, configuration changes, and data modifications.
- Provide technical support for CSG’s network-based solutions (4G PCRF, 5G PCF, SMSC, USSD).
- Troubleshoot and resolve technical issues using established procedures and guidelines.
- Conduct solution acceptance testing and handover to ensure smooth client integration.
- Create and maintain customer documentation for configurations, troubleshooting, and best practices.
- Deliver customer training on system functionality and troubleshooting procedures.
- Act as the escalation point for critical technical issues, ensuring timely resolution.
- Identify project risks and develop mitigation strategies.
- Collaborate with internal teams to enhance technical processes and system improvements.
- Generate internal and customer reports/metrics to track performance and identify trends.
Is This Opportunity Right for You?
We are looking for candidates who have:
- Bachelor’s degree in Computer Science, Electronics & Telecommunications, or related field (or equivalent experience).
- Strong understanding of network-based solutions (4G PCRF, 5G PCF, SMSC, USSD).
- Experience in Linux installation and administration.
- Knowledge of IP LAN/WAN design and administration.
- Hands-on experience with database administration (MySQL, Oracle) and relational databases.
- Proficiency in scripting languages such as Perl, Bash, JavaScript, Ansible.
- Exposure to virtualized/cloud-based architectures (VMware, AWS, Azure).
- Familiarity with Web Service configuration/administration (Apache Tomcat).
- Understanding of SS7, Sigtran, MAP, SMPP, Diameter protocols.
- Experience with Elasticsearch, X-Pack, Kibana is highly desirable.
- Basic knowledge of Java and/or C++ coding methodologies is beneficial.
- Experience in CRM, Billing, and Order Management projects is a plus.
Location(s):
India Remote
Top Skills
4G Pcrf
5G Pcf
Ansible
Apache Tomcat
AWS
Azure
Bash
C++
Diameter
Elasticsearch
Ip Lan/Wan
Java
JavaScript
Kibana
Linux
Map
MySQL
Oracle
Perl
Sigtran
Smpp
Smsc
Ss7
Ussd
VMware
X-Pack
Similar Jobs
.png)
Hardware • Information Technology • Security • Software • Cybersecurity • Conversational AI
As a Software QA Engineer, you'll test and enhance firmware features, improve test automation frameworks, and develop new feature test scripts while working across teams to solve complex customer problems.
Top Skills:
GitIxiaLinuxPythonRuby On RailsYocto
Hardware • Information Technology • Security • Software • Cybersecurity • Conversational AI
Lead QA testing for Cisco Meraki firmware updates, including manual and automated testing, framework enhancement, and collaboration across teams to develop reliable software.
Top Skills:
Cloud-Based InfrastructureGitIxiaLinuxPythonYocto
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Senior Engineering Manager, you'll lead multiple scrum teams, drive product strategy, mentor engineers, and ensure operational excellence in a cloud-based environment.
Top Skills:
AgileAWSSaaS
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
